No Impressed w/ HAL

Nieuw Amsterdam Cruise Review

AceR14

Contributor Level: Purser

52 Days Till Next Cruise

Cruises: 7+ cruises

Review: 1

Helpful Votes: 5

Overall rating:

3.6 out of 5

Nieuw Amsterdam

14 Night Great Alaskan Explorer (Vancouver Roundtrip)

Sail date: May 07, 2023

Ship: Nieuw Amsterdam

Traveled as: Couple

Reviewed: 1 year ago

Review summary

Cruise was fine and Alaska was great as usual. While many of the issues were outside of HAL control (boarding in Vancouver, weather in the Gulf of Alaska, norovirus) we were very disappointed with HAL. Poor service, snobby officers, weak entertainment.

Embarkation

1 out of 5

Ship experiences

Food and Dining

4 out of 5

Onboard Activities

3 out of 5

Entertainment

2 out of 5

Service and Staff

1 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

5 out of 5

Ports of call

Cruise Inside Passage, Alaska

5 out of 5

Vancouver (Canada Place), British Columbia

3 out of 5

Very poor boarding experience: slow and lots of long lines and standing around. Poor directional signage or lack there of.

Valdez, Alaska

5 out of 5

Ketchikan, Alaska

5 out of 5

Cruise Glacier Bay

5 out of 5

Prince Rupert, British Columbia

5 out of 5

Anchorage, Alaska

5 out of 5

Great stop. Bad disembarkation process by HAL.

Disembarkation

4 out of 5

4 Comments

AuntPinkie 1 year ago

Appreciate your feedback. Sorry you were disappointed.

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cruising2004 1 year ago

Thank you for sharing your cruising experience.

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javawoody 1 year ago

Thanks for sharing

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Gwbigdog 1 year ago

Thanks for sharing your cruise with us

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