7 Night Eastern Caribbean (Ft. Lauderdale Roundtrip) Sail Date: March 22, 2015 Ship: Nieuw Amsterdam Cabin Type: Balcony Cabin Number:7119 Traveled As: Couple Reviewed: 2 years ago
Our state room had serious vibration issues. The bed, TV, walls, ceiling was vibrating. Hard to get to sleep with a shaking bed! Other than this, everyone was very courteous and the food was good. The ship is in dry dock now and being worked on.
Food and Dining
3 out of 5
Would have like to eaten in the restaurants without having to dress up! This was our vacation and should have not had to bring a jacket & tie on a cruise where it was 80 degree weather and limited amount of room to pack cloths in a suit case. There was some stuffiness to having to dress up on a Carribean trip.
5 out of 5
The entertainment was nice.
Service and Staff
5 out of 5
We did not encounter any problems with the service or hospitality on the cruise.
3 out of 5
Would have rated this higher but the ship had major vibration issues with our stateroom and throughout the ship.
Cabin / Stateroom
1 out of 5
Ship needs work - (we were extremely disappointed with the vibration issues on the ship). If it had not been for this would have been a remarkable trip. The people were nice and hospitality good. We are very apprehensive on rebooking with Holland America and never experienced problems like this.
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