Ship needs some work done

Nieuw Amsterdam Cruise Review to Caribbean - Eastern

Experience: 2-3 cruises
Review: 1
Helpful Votes: 14

Overall Rating:

2 out of 5
Verified Review
7 Night Eastern Caribbean (Ft. Lauderdale Roundtrip)
Sail Date: March 22, 2015
Ship: Nieuw Amsterdam
Cabin Type: Balcony
Cabin Number: 7119
Traveled As: Couple
Reviewed: 3 years ago

Our state room had serious vibration issues.  The bed, TV, walls, ceiling was vibrating.  Hard to get to sleep with a shaking bed!  Other than this, everyone was very courteous and the food was good.  The ship is in dry dock now and being worked on.

Food and Dining

3 out of 5
Would have like to eaten in the restaurants without having to dress up! This was our vacation and should have not had to bring a jacket & tie on a cruise where it was 80 degree weather and limited amount of room to pack cloths in a suit case. There was some stuffiness to having to dress up on a Carribean trip.


5 out of 5
The entertainment was nice.

Service and Staff

5 out of 5
We did not encounter any problems with the service or hospitality on the cruise.

Ship Quality

3 out of 5
Would have rated this higher but the ship had major vibration issues with our stateroom and throughout the ship.

Cabin / Stateroom

1 out of 5

Ship Tip

Ship needs work - (we were extremely disappointed with the vibration issues on the ship). If it had not been for this would have been a remarkable trip. The people were nice and hospitality good. We are very apprehensive on rebooking with Holland America and never experienced problems like this.

3 out of 5
The excursion we did was not real great.
3 out of 5
Island is very depressed with the hurricane and damages that it caused on the island - nothing to do thre.
5 out of 5
Rain Forrest - (bathrooms needed to be cleaned - they were pretty bad)
5 out of 5
The excursion was good and island was very pretty
5 out of 5
This was a very interesting, clean and pretty island with activities to do.
Was this review helpful? 14

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