Holland America is not upto its standards. Very poor service,entertainment,staff friendliness and the worst food selections.

Nieuw Amsterdam Cruise Review to Caribbean

Experience: 7+ cruises
Review: 1
Helpful Vote: 1

Overall Rating:

3 out of 5
14 Night Eastern/Western Caribbean (Ft. Lauderdale Roundtrip)
Sail Date: January 25, 2015
Ship: Nieuw Amsterdam
Cabin Type: Balcony
Traveled As: Couple
Reviewed: 3 years ago


we just got back after 14 days E/W Caribbean sailings. Nieuw Amsterdam ship is very dark. Main lobby and dining areas are low ceilings. Our cabin was not even cleaned at checking and no soaps. For 14 days cruise, no changes in dinner menus. One of the worst selection unless you love onion soup every day. Staff is non friendly. Captains welcome party was a joke at 8.00pm - 8.10pm. Entertainment very poor. This was our 5th Holland America cruise and 23rd cruise. Talked to quite a few experienced cruisers on board and the over all opinion was, never coming back to holland America again.

We were party of four and saying good bye to Holland America cruise line for now.


Food and Dining

1 out of 5
Same menu for 2weeks cruise. 7 and7 days menus same. No selection. BAD BAD.

Onboard Activities

3 out of 5
If you like Bingo.


1 out of 5
Staff. Entertainment no variety. Repeats second week sailing.

Children's Programs

Not required

Service and Staff

1 out of 5
Not friendly. Do not offer any services in Lido dining area. You have to raise your hand to get attention. Non friendly Officers also. No eye contact while passing by.

Ship Quality

1 out of 5
very dark public areas. Dining area and main lobby very dark and low ceiling.

Cabin / Stateroom

3 out of 5
Very small cabins.

Ship Tip

Avoid this ship if you can. Guests are always nice. If not happy with anything go to main office. They will listen to you. Don't expect pampering on this ship. Very cold atmosphere. But enjoy the weather and places you want to visit.

3 out of 5
Stay on the beach area. Nothing to see outside. Very dirty and rough roads.
5 out of 5
Old Fort, parliament building and down town areas are nice to see.
5 out of 5
Great beaches. Must visit Koki beach. Great shopping for liquor and watches and jewellery
3 out of 5
Shopping centre tours.
5 out of 5
Great white powdery sandy beach.
5 out of 5
Must visit stingrays city. It's worth the time. Beautiful blue water and makes it a day at beach
3 out of 5
Not much to do. Snorkelling and walking at the pier
3 out of 5
Just a trolley ride to see around. It's okay see small white painted houses.
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