The worse cruise experience on MSC Simfonia

Cruises: 7+ cruises

Reviews: 2

Helpful Votes: 73

Review summary

The worst cruise experience ever, I have sailed over 20 cruises with Royal, Carnival, 1 Costa and 1 MSC prior to this MSC. We had a good experience on the Poesia from Ft. Louderdale and thought this will be the same. 1. The food is the worse from any cruise ship we have been on. No steak, no Lobster, smelly shrimps, salty fish. 2. Never heard of WATER packages before, to pay for tap water is insane. The first thing they bring you at the restaurant is a jug of water with ice. Here you have to pay for water or carry a bottle with you that you can fill on deck and walk with it to the restaurant. This is a NO on any cruise. If you want you can pay for bottled water but for tap water at a restaurant is unacceptable. 3. The toilet did not flush correctly for the first 3 days on board, fixed at least 2 and worked on the 3rd time. The cabin steward was amazing though. He did everything he could do and the room was always clean and tidy. 4. No towel kiosks at the pool, you stay with your wet soaking towel till the end. New towels brought in to the room every night. 5. We thought it was a mistake to be in Mykonos from 8 pm to 3 am in the morning, instead of splitting the day/night between Santorini and Mykonos, and half day in Dubrovnik. It made more sense to skip Ancona where there is nothing to do and spend 1 full day in Santorini, Mykonos and Dubrovnik. It's a Italian port city and few people embark there. Horrible port of call. 6. Each announcement is in 7+ languages and to listen and sit thru that is just horrible, everyone complained, usually it's English and the ships own language here Italian, maybe add Spanish but not to have all these languages. No more MSC for me for sure and won't recommend this ship and itinerary to any one I know.

Embarkation

Ship experiences

Food and Dining

Onboard Activities

Entertainment

Service and Staff

Ship Quality

Cabin / Stateroom

Ports of call

Venice, Italy

Split, Croatia

Santorini, Greece

Mykonos, Greece

Dubrovnik, Croatia

Ancona, Italy

Disembarkation