Trip of a lifetime

MSC Sinfonia Cruise Review to Europe - Eastern Mediterranean

dinamig

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 41

Overall rating:

4.2 out of 5

7 Night Eastern Mediterranean (Venice Roundtrip)

Sail date: June 02, 2018

Ship: MSC Sinfonia

Cabin type: Suite

Cabin number: 1228

Traveled as: Couple

Reviewed: 6 years ago

Review summary

First Mediterranean cruise and overall we loved it! Glad we picked MSC Sinfonia as our first. The size of the ship was perfect as we could get from one front to the back in 5 minutes. Port stops were great, enjoyed Croatia the most. We will cruise MSC again! Two disappointing things. First the spa staff was way to pushy on upselling. Not even one minute after massage and Anika starting pushing merchandise and additional services. Unfortunately for them they refused to listen to what we wanted to do and continued to push additional services we were not interested in purchasing. Since they didn’t listen to us (the guests) we didn’t purchase any additional spa services. So sad as we really wanted more services. Second was our cabin steward. We had a language barrier as well as he continually insisted we leave our room so he could clean or do our turndown service.

Embarkation

5 out of 5

So easy with the Aurea package

Ship experiences

Food and Dining

4 out of 5

Lots of variety in all dining areas. Food typical of most cruises, if you don’t like something in the main dining room simply order another

Il Covo Restaurant

5 out of 5

Typical cruise boat dining room with excellent staff with a few exceptions.

La Terrazza Buffet

5 out of 5

Great variety of food every day

Irish Pub

5 out of 5

Great live music 🎶 and great drinks

Onboard Activities

5 out of 5

Spa

4 out of 5

Staff was more concerned about pushing what they wanted and didn’t listen to us (the guests). Missed out on massage and facial simply because they would not listen!

Steam Room

5 out of 5

Amazing steam room experience. Great perk to have access to it each day

Service and Staff

4 out of 5

Waitstaff and bartenders great! Kit kash as our bartender was very personable and professional. We enjoyed our waiter Newman in the Cova dining room as he was attentive and delightful. Did not like our room steward at all, difficult to communicate with and continually bullied us to leave our room.

Ship Quality

4 out of 5

Cabin / Stateroom

4 out of 5

Ports of call

Venice, Italy

5 out of 5

Split, Croatia

4 out of 5

Santorini, Greece

3 out of 5

Was totally disappointed in Santorini. All the hype and buildup and it simply doesn’t live up to it. Would advise against any exclusion just get the boat to take you to Oia Village and walk it yourself

Thumbs Up 5

Mykonos, Greece

5 out of 5

Dubrovnik, Croatia

5 out of 5

Ancona, Italy

3 out of 5