MSC Seaview Cruise Reviews - Reviews

Nice ship, family cruise during Xmas, nice accommodations, restaurants were crowded during breakfast

Beautiful ship and all installations, but lack of atention to details. Pnny wise dollar fool.

Horrible cruise, not worth the money. Ill be writing to MSC Directly separately. Booking through AA.com was just fine - no issues at all.

Beautiful cruise ship and lots of amenities but the food is AWFUL!

Good experience on board a ship that is new and modern with all the electronics throughout the ship. Great to meet people from different parts of the world in one place. We were expecting to meet and greet the captain at our formal dinner and instead the meeting of the captain was an informal one at the center, main gathering with the captain and some of the first officers on stage. I would recommend a cruise on this ship for one trip. Compared to previous ships, it seems to me that people are packed into smaller cabins and sales appears to be the name of the game once you are on board. I would also recommend to research your ports before you take this trip and not rely on the MSC arranged port transportation as we found city buses that would take you to the main plaza was less than half the price of the MSC arranged transportation.

Our cabin was inviting and comfortable! They’re up to date on technology and that’s was great for us. The crew and staff exemplified good customer service, we are greatful for that.

We belatedly discovered the great cruise rate we paid was a hook to get people on board the ship. Be prepared to be nickel and dimed to death!!

great ship, awful staff and very little to do while on board.

Great trip. The staff on the boat were great. The food was awesome. Would definitely recommend. Will definitely consider MSC in the future.

I Loved the Seaview Ship!!! It was the best cruise I've ever been on. Completely Modern and brand new in June. This ship had a lot of people on it - 5,000 yet, there was always room. The main issue I had with the Large Pool and Nightly Entertainment was the Sound Volume. It was extremely loud. The Dinners were good in the dining room, but not great. The food in the Market Place and Buffet was wonderful. Usually at night or early morning, I like to watch a little TV. There was only 2 English Channels of News. There were no sitcom or TV shows in English. There were all other languages. Storage in the room was limited. On a different cruise line, they were able to put storage over the bed. Since people were getting on and off the ship the whole week at different ports, I believe they rearrange rooms. This was not a big problem, but 2 nights I hear lots of banging around in the middle of the night. I think they were rearranging the furniture.

In general the cruise itself was great. Customer service for sit-down dinner is lacking. My waiter was terrible. In addition, upon arriving on the ship we were ambushed with staff selling us drink tickets, excursions. I think staff needs to relax, we will be on the ship for days and can figure out what drinks and excursions we want to go on as the days go by. I didn't like being ambushed as soon as I got on the ship- It distracts from the overall experience. The cabins are gorgeous and clean and the excursion experiences were great.

This was or first MSC, we was a bit suspicious about booking it with the bad reviews but we loved it and have booked to go on the seaside great value for money compaired with the American cruise companies,

AVOID AT ALL COSTS! A reprehensible company with zero compassion. When one of our passengers was diagnosed with terminal cancer three weeks before our booked West Mediterranean cruise they refused to offer any sort of credit for a later trip or full refund, just wanting us to spend more money booking a different cruise at a later date and charging every passenger – even the one recently diagnosed with cancer – more money to change. Due to his health issues we couldn’t book a trip at a later date so we only got their usual cancellation policy back – not a cent more. The airlines fully refunded us, hotels too, but MSC just wanted to keep as much money as possible. That money wouldn't have meant much for a huge company like MSC, but for our family during this extremely difficult time and with costly treatment, it was incredibly disappointing and upsetting. Shame on them!

Belle croisière. Après, le staff essaie de vous vendre des photos, des réservations aux restaurants de spécialités, des forfaits boissons, des soins au spa. Nous avons voyagé avec Princess et n'avons pas ressenti une telle pression. Sinon, globalement ce fût une très belle expérience.

It was a hot vacation due to the heatwave Europe was experiencing our week. The ship was gorgeous and the cruise was fantastic

This is where it went down hill when my son was injured because 1 of the waitresses dropped a beer bottle. A piece of glass injured my son's leg. He was bleeding. The staff did nothing to help my son. I had to bring my son to medic. Confronting the staff they were lost. I question MSC safety practices and even how they are trained . My son has a scar now and their customer service only defended themselves to say sorry ur son was hurt but we can't do anything. Please stay away.

Magnificent ship!!! Service of staff was excellent, food was good. Drink packages way to expensive, in my opinion beter not take. Aquapark is Unreal 😊 Port calls were Barcelona, ajaccio, genua, la spezia, civitavechia, Cannes and palma de Mallorca. Overall we had an amazone vacation.

For our first cruise it was excellent. When you spend it with family, it's going to be just that.

It was an amazing cruise. The shows were great. We had to miss one of our ports because of a weather issue and one night we left later because of a passenger issue.

Had a great time but lots of rude passengers and also staff. A few times they charged me for things and when you went to sort it out they would not apologise. Food is a little hit and miss and cleanliness could be better. I for one would not cruise again on MSC and find RC far superior