MSC Seaview Reviews

3.9 out of 5

22 reviews

Write A Review

Filter Reviews

Filter Reviews

Rating

  • (7)
  • (9)
  • (4)
  • (1)
  • (1)

Traveler Type

Cabin Type

Cabin Number

Destination

Sorted by
4.4 out of 5

Very nice Cruise on a ship that was only 6 months old by jsnsi

Verified Review
/ Sail Date: / Traveled As: Couple

Good experience on board a ship that is new and modern with all the electronics throughout the ship. Great to meet people from different parts of the world in one place. We were expecting to meet and greet the captain at our formal dinner and instead the meeting of the captain was an informal one at the center, main gathering with the captain and some of the first officers on stage. I would recommend a cruise on this ship for one trip. Compared to previous ships, it seems to me that people are packed into smaller cabins and sales appears to be the name of the game once you are on board. I would also recommend to research your ports before you take this trip and not rely on the MSC arranged port transportation as we found city buses that would take you to the main plaza was less than half the price of the MSC arranged transportation.

Read full review

Was this review helpful?
5 out of 5

Graceful, educational and fun! by ricardobonnick

Verified Review
/ Sail Date: / Traveled As: Couple

Our cabin was inviting and comfortable! They’re up to date on technology and that’s was great for us. The crew and staff exemplified good customer service, we are greatful for that.

Read full review

Was this review helpful? 1
3.4 out of 5

disappointing by fxsyl007

Verified Review
/ Sail Date: / Traveled As: Large Group

great ship, awful staff and very little to do while on board.

Read full review

Was this review helpful? 1
1 Comment
2.9 out of 5

Very mixed feelings about this Western Mediterranean Cruise by blairb8

Verified Review
/ Sail Date: / Traveled As: Couple

We belatedly discovered the great cruise rate we paid was a hook to get people on board the ship. Be prepared to be nickel and dimed to death!!

Read full review

Was this review helpful? 1
1 Comment
4.9 out of 5

Mediterranean cruise by orrs7

Verified Review
/ Sail Date: / Traveled As: Couple

Great trip. The staff on the boat were great. The food was awesome. Would definitely recommend. Will definitely consider MSC in the future.

Read full review

Was this review helpful? 1
1 Comment
4.6 out of 5

Great Cruise and a Beautiful Ship! by dflorek

Verified Review
/ Sail Date: / Traveled As: Family (older children)

I Loved the Seaview Ship!!! It was the best cruise I've ever been on. Completely Modern and brand new in June. This ship had a lot of people on it - 5,000 yet, there was always room. The main issue I had with the Large Pool and Nightly Entertainment was the Sound Volume. It was extremely loud. The Dinners were good in the dining room, but not great. The food in the Market Place and Buffet was wonderful. Usually at night or early morning, I like to watch a little TV. There was only 2 English Channels of News. There were no sitcom or TV shows in English. There were all other languages. Storage in the room was limited. On a different cruise line, they were able to put storage over the bed. Since people were getting on and off the ship the whole week at different ports, I believe they rearrange rooms. This was not a big problem, but 2 nights I hear lots of banging around in the middle of the night. I think they were rearranging the furniture.

Read full review

Was this review helpful? 3
1 Comment
4.3 out of 5

Great Mediterranean Cruise; However Customer Service Needs Improvement by cbirbal

Verified Review
/ Sail Date: / Traveled As: Large Group

In general the cruise itself was great. Customer service for sit-down dinner is lacking. My waiter was terrible. In addition, upon arriving on the ship we were ambushed with staff selling us drink tickets, excursions. I think staff needs to relax, we will be on the ship for days and can figure out what drinks and excursions we want to go on as the days go by. I didn't like being ambushed as soon as I got on the ship- It distracts from the overall experience. The cabins are gorgeous and clean and the excursion experiences were great.

Read full review

Was this review helpful? 3
4.4 out of 5

Amazing Western Mediterranean cruise by AnjaMit

Sail Date: / Traveled As: Couple

We took this cruise because of the ship, since we've been to this itinerary two times before. The ship is amazing. Maybe a bit confusing placement of bars (we liked it on Meraviglia better, it just made more sense) but other than that she is perfect. Would recommend cruising with this ship for sure!

Read full review

Was this review helpful? 2
1 Comment
2.5 out of 5

Too large to handle by babymelcy

Sail Date: / Traveled As: Family (young children)

"We chose this cruise as the first cruise with our baby, as we enjoy cruising as a couple before, and we wanted a relaxed way of vacationing the first time as a family. We opted for a cruise to the Mediterranean Sea, as we have seen a few places already, so we wouldn't be sad, if we missed a place due to the baby's schedule. We picked MSC as children travel for free and the Seaview was the newest of their ships. We traveled with MSC before, were never superthrilled, but we thought we would give Seaview a shot. The ship itself was huge, housing more than 5000 passengers and 1500 staff with 13 decks. A lot of entertainment for kids and adults, however everything had to be paid extra (e.g. F1 simulator, bowling, 4D cinema, ice cream/chocolate shop, etc.). The elevators were always crowded, as were the buffet restaurants. It seemed like the people were eating after fasting for a week, eating while filling their plates at the same time and filling IKEA ziplog bags with food. The theatre was small for such a big ship, and you had to reserve a seat for a show. Every night was overbooked, and people were sitting on the stairs. Dining was mediocre. Although there were many food options, the same thing came over and over again in very similar ways. Prime rib was fatty, fish dry and overcooked. At breakfast everything you ordered came at once, leaving you with at least one cold and softened dish (e.g. omelet, pancakes, toast). At breakfast, you were always bombarded with waiters who wanted to ""get rid of"" their sweet or savory bread, juices or coffee, before you even sat down. We had to book an exterior cabin, as we travelled with our 9-month-old baby, and upgraded to a balcony cabin for an additional €160 (turned out 73% of all the cabins are balcony cabins). The cabin was just enough for us 3 with a queen bed, sofa(bed) and baby crib. We had to ask three times for a baby crib/bed, before housekeeping came and set it up, although I reserved it upfront with our travel agency. Embarkation in Barcelona went swiftly, but as soon as we stepped onboard, we were overwhelmed with staff that wanted to sell things. Pictures, drinks package, kids club, specialty restaurants, etc. and unfortunately that remained throughout the cruise. We were constantly asked whether we wanted a drinks package or ""special"" menu (e.g. lobster for a surcharge, while at NCL it is included). Waiters seemed disappointed when we wanted water only (not sure, if they get a commission when selling drinks). Service was okay-ish with a baby. A baby chair was brought quickly, however service could have been faster. You were not always greeted by staff when you saw them. It doesn't hurt to smile, guys! A woman slipped on the wet floor in front of us, not being able to get up again, and we asked them to get medical assistance, and they were hesitant about it claiming she is ok. In the US, they would have gotten sued already. Later, we saw that they put a wet floor sign. What we disliked was that people embarked/disembarked at every stop, which meant a lot of noise through the hallways of people putting their luggage out/staff removing the luggage, safety drills that were announced throughout the ship and people with trolleys in the elevators on a daily. The worst experience was that at night 3, in the middle of the night at frickin' 2am, construction started loudly in the area below us with hammering and drilling. It took more than an hour before it got checked out and we were moved to another room. This is not normal. Construction in the middle of the night. Our baby woke up, we woke up, we had to pack our stuff and move to another floor at 3am. Due to the unfortunate weather, we could hardly explore the outdoor areas. Our experience with MSC Seaview was unfortunately worse than expected. I don't think we will book again. "

Read full review

Was this review helpful? 1
2 Comments
4 out of 5

This was my first cruise... by alextbogdanov

Sail Date: /

This was my first cruise with MSC. Right after we booked the cruise I started reading some reviews about MSC and most of them were from previous NCL or Royal cruisers and they were negative. So I started panicking and even thought about canceling the cruise. I can happily say that I'm so glad that I didn't cancel it! The thing that's so great about MSC is there ships and prices. The cruise was super cheap even for the balcony that we had. As I said the ship was the best I've ever been on! It was shiny, but yet cozy and the infinity bridge + the bridge of sighs + the outdoor buffet were an incredible bonus to the ship! I really recommend going to the bridge of sighs to watch the sail aways or also at the sunset pool on deck 7! I never felt like I was on a ship on the Seaview. Literally! Plus almost anywhere you go you can see the ocean. The atrium is probably the best out there! We had a balcony cabin on deck 9 and it was huge, modern and always very clean. Also the balcony was very big! One thing that I did miss was the towel animals that they do on other cruise lines. The itinerary was also amazing! There's not much to do in Messina so I recommend going to mount Etna. Incredible place! I have to say though that the excursions were pretty expensive and most of them were just the transport. For example we paid $250 for 4 people to go to mount Etna. We got on a bus and after an hour and 30m ride we arrived. We were told that we only have 45 mins to look around and then we got back on the bus and drove straight back to the ship. So that was not much fun. So we basically paid $250 for a 3h bus ride. Anyways the drinks in the bars were pretty good, but not amazing. I have to recommend the chocolate and the coffee drinks in the Venchi bar. They were very nice. Although I have to say that the service was incredibly slow in most of the bars. Especially at Venchi! Guest services were very helpful! We had a ton of images taken all-over the ship, but we were very very disappointed at the quality of the photos. The photographers were just straight out mean, they don't talk and expect you to guess what they're trying to show you. All of our images were pretty much ruined by the effects that they do. We all looked out of focus and the background looked like it was a green screen. Which it was not. Also they were tilted about 10 degrees. We did end up buying every single photo in a digital format for $150. Alright so now let's talk about the food. It was not good. The food in main dining room was of good quality, but every day it was pretty much similar and the food was mediterranean. At the buffet I have to say that the food was not good at all. Everyday it was the same and they have a huge buffet, but so little options. Breakfast at the buffet was very bad. Just undercooked bacon and sausages. I recommend going to the main dining room for breakfast and lunch, because as you probably guessed, the lunch at the buffet wasn't good as well. Just some cold hot dogs and burgers. Also at the main dining room the tables are so close to another that you couldn't hear what the people on your table are talking. Also it was super busy and the staff felt like they were in a hurry. The dinner is about 1h then the lights get super bright so they're pretty much telling you to leave. We played a lot of table tennis and foosball which was free and that was cool, but almost everything else is paid and it's expensive. The bowling was $30 for 30 minutes! No thanks! Also they make you sign a waver just to go on the slides and you have to wear a bracelet to prove that signed it and you can't rake it off, because you won't be able to put it back on. The slides were cool, but I only recommend the two fast ones. There was also on big long one that you had to have a board to ride and it was also lime a guitar hero game with flashing lights and on the board you have to press the color that is flashing. That slide is soo slow and there's also always a huge line for it. But the slides are free. There's also a zipline that costs 9 euro per ride, but it was closed during the entire cruise, which was unfortunate. They do kinda nickle and dime you for most things. So you pay less for the cruise than other cruise lines, but everything is expensive on board. Also everyone in the cabin has to buy the drink package, which makes it absurdly expensive! But other than the food and the nickle and diming and the ridiculous prices for most things, the cruise was very good! And that's mainly because of the ship! I don't know how people go on MSC's older ships. If they only fix there cuisine it might turn into my favorite cruise line! I would definitely like to sail again on there newer ships, especially if the prices are good!

Read full review

Was this review helpful? 6
3 Comments
2.8 out of 5

Worse ship we’ve ever been on by mandydownes

Sail Date: / Traveled As: Couple

Although the ship was lovely storage in the cabins is very limited. Food both in the buffet and restaurants was very limited for vegetarians almost no choice at all. Entertainment was dreadful half hour show which was actually probably only about twenty by the time the cruise director finished introducing it. Our cabin was always clean but never saw anyone cleaning other parts of the ships such as the stairs. Hand sanitizers were provided but rarely saw other passengers using them or any staff enforcing it. My wife felt unwell on the Saturday and has been unwell since due to a bug she has caught on the ship. Wouldn’t travel with them again

Read full review

Was this review helpful? 1
2 Comments
5 out of 5

Wow! Ich bin einfach nur... by SISICHEN

Sail Date: /

Wow! Ich bin einfach nur begeistert! Wir buchten die Route von Genua über Neapel, Messina, Valetta, Barcelona und Marseille. Am Schiff war alles perfekt bis auf die Aufzüge! Zu bestimmten Zeit wie z.B. am Morgen zur Frühstückszeit wartet man recht lange auf einen Lift und wenn er dann endlich da ist ist er sehr voll. Aber ansonsten kann ich das Schiff nur empfehlen! Alles sehr sauber und gepflegt. Auch war unser Zimmer 14151 sehr ruhig. Das Essen hat gute Qualität und es ist für jeden das Richtige dabei. Wir würden sofort wieder auf die Seaview gehen.

Read full review

Was this review helpful? 1
3.8 out of 5

Lovely ship by shootlab

Sail Date: / Traveled As: Couple

Food in restaurant was excellent.Food in buffet was rarely warm enough.Bell service in buffet was not good for a drink.It was a beautiful ship but we expected more from the evening entertainment.

Read full review

Was this review helpful? 4
1 out of 5

This is my second Cruise... by Doctorspecialk

Sail Date: /

This is my second Cruise with MSC. My first was on Meraviglia, and that was wonderful. The attention to detail on this cruise is severely lacking and my Yacht Club experience is not worth the money I have paid. We are kept waiting constantly. Priority embarkation at ports doesn’t exist. You order tea, but the milk follows on half an hour later. Waiting staff seem bored and because everything is complimentary they have no incentive to come and take an order by the pool. Very disappointed by the attitude.

Read full review

Was this review helpful? 2
4 Comments
4.2 out of 5

Fabulous ship by cruzhelen

Sail Date: / Traveled As: Singles/Friends

The Seaview is a large ship really nice. It lacked entertainment at night. Only went to one show which was poor. But overall very enjoyable cruise

Read full review

Was this review helpful? 3
2 Comments
2.3 out of 5

Do not cruise on MSC!!! by MHooston

Sail Date: / Traveled As: Family (young children)

My family and the friends who traveled with us were all disturbed by the lack of customer service compared to the money that we paid for this trip. I would not ever sail on MSC again, and I would recommend to anyone considering it to book with another cruise line. We are not demanding or ignorant travelers. I have been to over 40 countries on 6 of 7 continents. I don't need things to be "American". I just expected to be treated well as a customer. Having spent quite a bit of time in Italy, I had hoped that this "Italian" cruise line would be as wonderful and hospitable as the Italian people, and it is actually an embarrassment to the wonderful hospitality of such an amazing country to be affiliated with this cruise line.

Read full review

Was this review helpful? 5
1 Comment
5 out of 5

We had a great time... by korpo024

Sail Date: /

We had a great time onboard this beautiful ship. The sundecks for us were too hot.. The starboard deck 8 is used by smokers.....This is a problem for the people who have booked a balcony cabin on deck 9....This is a shame...In this day and age it looks like MSC has mad e the decision to give smokers all the space they want.... Pity Food was good. Service was good. Bars were great! Cabin was great.

Read full review

Was this review helpful? 4
3 Comments
5 out of 5

Done a b2b on seaview... by fostelo77

Sail Date: /

Done a b2b on seaview in july and had the best cruise ive ever had. Staff amazing,entertainment out of this world and was able to meet some wonderful people including captain scala , pierfrancesco vago(ceo) and the very beautiful carmenvale from the theatre shows. Ship was beautiful and well layed out it never felt like it had over 5000 on board. Had only cruised rccl and ncl before but im now converted to msc from now on.

Read full review

Was this review helpful? 8
2 Comments
4.1 out of 5

Great mediterainean cruise by Anneli

Sail Date: / Traveled As: Couple

Liked the cruise and the ship over all! Maybe the ship is about as big as it's possible to handle... Maybe cabinattendants had to many cabins/p to make a great job???

Read full review

Was this review helpful? 3
4 Comments
3.6 out of 5

Beautiful ship but service and food is lacking by vlas

Sail Date: / Traveled As: Couple

FOOD: The quality of food is very inconsistent. Some dishes were great, som were good but there were also at lot that was just okay. STAFF: A few of the staff were good, but too many just didn't care. INFO: Generally there was a lack of information regarding many aspects of the cruise. You have to figure stuff out yourself. DESIGN: The shop is BEAUTIFUL. Lots of great spaces to sit and eat and just be. But the deck plan can be confusing.

Read full review

Was this review helpful? 6
2 Comments