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4.6 out of 5

Great Cruise and a Beautiful Ship! by dflorek

Verified Review
/ Sail Date: / Traveled As: Family (older children)

I Loved the Seaview Ship!!! It was the best cruise I've ever been on. Completely Modern and brand new in June. This ship had a lot of people on it - 5,000 yet, there was always room. The main issue I had with the Large Pool and Nightly Entertainment was the Sound Volume. It was extremely loud. The Dinners were good in the dining room, but not great. The food in the Market Place and Buffet was wonderful. Usually at night or early morning, I like to watch a little TV. There was only 2 English Channels of News. There were no sitcom or TV shows in English. There were all other languages. Storage in the room was limited. On a different cruise line, they were able to put storage over the bed. Since people were getting on and off the ship the whole week at different ports, I believe they rearrange rooms. This was not a big problem, but 2 nights I hear lots of banging around in the middle of the night. I think they were rearranging the furniture.

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4.3 out of 5

Great Mediterranean Cruise; However Customer Service Needs Improvement by cbirbal

Verified Review
/ Sail Date: / Traveled As: Large Group

In general the cruise itself was great. Customer service for sit-down dinner is lacking. My waiter was terrible. In addition, upon arriving on the ship we were ambushed with staff selling us drink tickets, excursions. I think staff needs to relax, we will be on the ship for days and can figure out what drinks and excursions we want to go on as the days go by. I didn't like being ambushed as soon as I got on the ship- It distracts from the overall experience. The cabins are gorgeous and clean and the excursion experiences were great.

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4 out of 5

This was my first cruise... by alextbogdanov

Sail Date: /

This was my first cruise with MSC. Right after we booked the cruise I started reading some reviews about MSC and most of them were from previous NCL or Royal cruisers and they were negative. So I started panicking and even thought about canceling the cruise. I can happily say that I'm so glad that I didn't cancel it! The thing that's so great about MSC is there ships and prices. The cruise was super cheap even for the balcony that we had. As I said the ship was the best I've ever been on! It was shiny, but yet cozy and the infinity bridge + the bridge of sighs + the outdoor buffet were an incredible bonus to the ship! I really recommend going to the bridge of sighs to watch the sail aways or also at the sunset pool on deck 7! I never felt like I was on a ship on the Seaview. Literally! Plus almost anywhere you go you can see the ocean. The atrium is probably the best out there! We had a balcony cabin on deck 9 and it was huge, modern and always very clean. Also the balcony was very big! One thing that I did miss was the towel animals that they do on other cruise lines. The itinerary was also amazing! There's not much to do in Messina so I recommend going to mount Etna. Incredible place! I have to say though that the excursions were pretty expensive and most of them were just the transport. For example we paid $250 for 4 people to go to mount Etna. We got on a bus and after an hour and 30m ride we arrived. We were told that we only have 45 mins to look around and then we got back on the bus and drove straight back to the ship. So that was not much fun. So we basically paid $250 for a 3h bus ride. Anyways the drinks in the bars were pretty good, but not amazing. I have to recommend the chocolate and the coffee drinks in the Venchi bar. They were very nice. Although I have to say that the service was incredibly slow in most of the bars. Especially at Venchi! Guest services were very helpful! We had a ton of images taken all-over the ship, but we were very very disappointed at the quality of the photos. The photographers were just straight out mean, they don't talk and expect you to guess what they're trying to show you. All of our images were pretty much ruined by the effects that they do. We all looked out of focus and the background looked like it was a green screen. Which it was not. Also they were tilted about 10 degrees. We did end up buying every single photo in a digital format for $150. Alright so now let's talk about the food. It was not good. The food in main dining room was of good quality, but every day it was pretty much similar and the food was mediterranean. At the buffet I have to say that the food was not good at all. Everyday it was the same and they have a huge buffet, but so little options. Breakfast at the buffet was very bad. Just undercooked bacon and sausages. I recommend going to the main dining room for breakfast and lunch, because as you probably guessed, the lunch at the buffet wasn't good as well. Just some cold hot dogs and burgers. Also at the main dining room the tables are so close to another that you couldn't hear what the people on your table are talking. Also it was super busy and the staff felt like they were in a hurry. The dinner is about 1h then the lights get super bright so they're pretty much telling you to leave. We played a lot of table tennis and foosball which was free and that was cool, but almost everything else is paid and it's expensive. The bowling was $30 for 30 minutes! No thanks! Also they make you sign a waver just to go on the slides and you have to wear a bracelet to prove that signed it and you can't rake it off, because you won't be able to put it back on. The slides were cool, but I only recommend the two fast ones. There was also on big long one that you had to have a board to ride and it was also lime a guitar hero game with flashing lights and on the board you have to press the color that is flashing. That slide is soo slow and there's also always a huge line for it. But the slides are free. There's also a zipline that costs 9 euro per ride, but it was closed during the entire cruise, which was unfortunate. They do kinda nickle and dime you for most things. So you pay less for the cruise than other cruise lines, but everything is expensive on board. Also everyone in the cabin has to buy the drink package, which makes it absurdly expensive! But other than the food and the nickle and diming and the ridiculous prices for most things, the cruise was very good! And that's mainly because of the ship! I don't know how people go on MSC's older ships. If they only fix there cuisine it might turn into my favorite cruise line! I would definitely like to sail again on there newer ships, especially if the prices are good!

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5 out of 5

Wow! Ich bin einfach nur... by SISICHEN

Sail Date: /

Wow! Ich bin einfach nur begeistert! Wir buchten die Route von Genua über Neapel, Messina, Valetta, Barcelona und Marseille. Am Schiff war alles perfekt bis auf die Aufzüge! Zu bestimmten Zeit wie z.B. am Morgen zur Frühstückszeit wartet man recht lange auf einen Lift und wenn er dann endlich da ist ist er sehr voll. Aber ansonsten kann ich das Schiff nur empfehlen! Alles sehr sauber und gepflegt. Auch war unser Zimmer 14151 sehr ruhig. Das Essen hat gute Qualität und es ist für jeden das Richtige dabei. Wir würden sofort wieder auf die Seaview gehen.

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3.8 out of 5

Lovely ship by shootlab

Sail Date: / Traveled As: Couple

Food in restaurant was excellent.Food in buffet was rarely warm enough.Bell service in buffet was not good for a drink.It was a beautiful ship but we expected more from the evening entertainment.

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1 out of 5

This is my second Cruise... by Doctorspecialk

Sail Date: /

This is my second Cruise with MSC. My first was on Meraviglia, and that was wonderful. The attention to detail on this cruise is severely lacking and my Yacht Club experience is not worth the money I have paid. We are kept waiting constantly. Priority embarkation at ports doesn’t exist. You order tea, but the milk follows on half an hour later. Waiting staff seem bored and because everything is complimentary they have no incentive to come and take an order by the pool. Very disappointed by the attitude.

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4 Comments
4.2 out of 5

Fabulous ship by cruzhelen

Sail Date: / Traveled As: Singles/Friends

The Seaview is a large ship really nice. It lacked entertainment at night. Only went to one show which was poor. But overall very enjoyable cruise

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2.3 out of 5

Do not cruise on MSC!!! by MHooston

Sail Date: / Traveled As: Family (young children)

My family and the friends who traveled with us were all disturbed by the lack of customer service compared to the money that we paid for this trip. I would not ever sail on MSC again, and I would recommend to anyone considering it to book with another cruise line. We are not demanding or ignorant travelers. I have been to over 40 countries on 6 of 7 continents. I don't need things to be "American". I just expected to be treated well as a customer. Having spent quite a bit of time in Italy, I had hoped that this "Italian" cruise line would be as wonderful and hospitable as the Italian people, and it is actually an embarrassment to the wonderful hospitality of such an amazing country to be affiliated with this cruise line.

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5 out of 5

We had a great time... by korpo024

Sail Date: /

We had a great time onboard this beautiful ship. The sundecks for us were too hot.. The starboard deck 8 is used by smokers.....This is a problem for the people who have booked a balcony cabin on deck 9....This is a shame...In this day and age it looks like MSC has mad e the decision to give smokers all the space they want.... Pity Food was good. Service was good. Bars were great! Cabin was great.

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3 Comments
5 out of 5

Done a b2b on seaview... by fostelo77

Sail Date: /

Done a b2b on seaview in july and had the best cruise ive ever had. Staff amazing,entertainment out of this world and was able to meet some wonderful people including captain scala , pierfrancesco vago(ceo) and the very beautiful carmenvale from the theatre shows. Ship was beautiful and well layed out it never felt like it had over 5000 on board. Had only cruised rccl and ncl before but im now converted to msc from now on.

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4.1 out of 5

Great mediterainean cruise by Anneli

Sail Date: / Traveled As: Couple

Liked the cruise and the ship over all! Maybe the ship is about as big as it's possible to handle... Maybe cabinattendants had to many cabins/p to make a great job???

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3.6 out of 5

Beautiful ship but service and food is lacking by vlas

Sail Date: / Traveled As: Couple

FOOD: The quality of food is very inconsistent. Some dishes were great, som were good but there were also at lot that was just okay. STAFF: A few of the staff were good, but too many just didn't care. INFO: Generally there was a lack of information regarding many aspects of the cruise. You have to figure stuff out yourself. DESIGN: The shop is BEAUTIFUL. Lots of great spaces to sit and eat and just be. But the deck plan can be confusing.

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4.4 out of 5

Beautiful ship by Bigrab

Sail Date: / Traveled As: Couple

My first time with MSC and would certainly sail with them again. Beautiful ship with plenty to do. Nice ports , friendly and polite crew are very helpful.

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4.8 out of 5

Way better than I thought by pappahbuttz

Sail Date: / Traveled As: Singles/Friends

This was my third cruise, first with MSC Cruises and was not sure what to expect. Embarkation left alot to be desired. Due to my transportation to Messina, I knew I would be waiting before I could board the ship, but was not impressed at all when the guard told everyone lined on the sidewalk with all their baggage, that we would have to wait over 2.5 hours before we could even get into the terminal out of the sun! The ship was already disembarking passengers for the excursions, but everyone had to either sit on their baggage or the fence in the hot sun, or if lucky enough to get a seat at a cafe across the road. The ship is VERY beautiful and well laid out for the most part. Sometimes the passageways can get a bit confusing. The Yacht Club is completely amazing and well worth the price, when you include the perks and the peace and quiet and great service that you get. Very happy with the cruise and would very seriously consider another cruise with MSC!

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