Disappointing

Item: MSC Seaside
Rating: 2.8
Author: alicelibby1

MSC Seaside Cruise Review to Caribbean - Bahamas

alicelibby1

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 13

Overall rating:

2.8 out of 5

Verified Review

4 Night Bahamas (Port Canaveral Roundtrip)

Sail date: April 23, 2023

Ship: MSC Seaside

Cabin number: 10227

Traveled as: Couple

Reviewed: 1 year ago

Review summary

A mediocre cruise line. Service was lacking, food was forgettable.

Embarkation

1 out of 5

Someone else's luggage at our door; our luggage did not arrive. We finally located it ourselves at almost 9pm (8 hours after arrival on the ship) when a "crew only" door was open on our floor and we saw it in the room just sitting there, luggage tags still on.

Ship experiences

Food and Dining

2 out of 5

Food was mediocre at best. Service was far below cruises of years past. If a ship departs from an American port with a majority of American passengers, gear food to American tastes and not European. Desserts were bland; all chocolate desserts were made with dark chocolate, which is bitter; not a cookie to be found the entire trip. "Cheesy Mashed potatoes were inedible due to excess salt and some other unidentifiable taste. Every danish had raisins in it, so if you don't like raisins, you're out of luck. Breakfast sausage tasted like ham in a casing.

Onboard Activities

2 out of 5

One very, very small pool on upper deck for thousands of passengers. Another pool had no shallow end so everyone had to hang on edge.

Entertainment

5 out of 5

Excellent shows and musicians! Best part of cruise

Children's Programs

no children

Service and Staff

2 out of 5

Waiters had limited English skills. Did not understand "unsweet" tea or "sour cream". Had to ask for water and butter refills. Room steward did not put beach towels in our room, had to locate him to ask for a roll of toilet paper, didn't put daily summary in our room and when we found him, he said he did (as if we would lie about it!).

Ship Quality

4 out of 5

Cabin / Stateroom

3 out of 5

The cabin itself was wonderful. Lost two stars in rating because there was always water dripping down our front door, so I went through sprinkles every time I exited.