Boat is beautiful, but service is lacking

MSC Seaside Cruise Review to Caribbean - Eastern

Cruises: 4-6 cruises
Reviews: 2
Helpful Votes: 12

Overall rating:

3.7 out of 5
Verified Review
MSC Seaside

7 Night Eastern Caribbean & Bahamas (Miami Roundtrip)

Sail date: October 26, 2019

Ship: MSC Seaside

Cabin type: Balcony

Cabin number: 10135

Traveled as: Couple

Reviewed: 1 year ago

Review summary

This was a great trip and the ship is gorgeous. The theme parties at night are a BLAST and really made our trip memorable. The service was ok, but not over the top like other cruises we have been on. The entertainment could have been better and more daytime games/activities around the pool on Day At Sea.


5 out of 5
Very quick

Ship experiences

Food and Dining

3 out of 5
Main dining room food was "ok" - nothing fancy or special. Very small portions and you seem rushed for them to get to the next seating time. Buffet food was just as good as dining hall, but has pretty much the same foods every day so it gets redundant.

Onboard Activities

3 out of 5
Pool was nice but wish the entertainment stage and dance area was by the pool so when there are activities during the day you could see them from the pool.


3 out of 5
DJ and stage shows were ok...nothing extravagant or special. Wish there was more activities during the day along the poolside to keep everyone entertained. And more variety with the DJ music.

Service and Staff

3 out of 5
Didnt feel all the staff were super friendly...some didnt even talk or acknowledge you unless you talked to them first. Our room steward was "ok" but sometimes didnt leave us new towels unless we asked. They have a button on the wall you have to push to get room cleaned...i am used to this being something standard they all do without prompting.

Ship Quality

5 out of 5
Ship is beautiful and well maintained.

Cabin / Stateroom

3 out of 5
Room was nice - average size and balcony was nice size.

Ship tip

Dont expect same over the top service as Carnival or Royal Carribean. Food portions at dinner are smaller than other cruises.

Ports of call

Miami, Florida

5 out of 5

San Juan, Puerto Rico

4 out of 5
Nice but we ported at 5pm so didnt get to experience as much of the island as I would have liked. Several protests going on around the island that limited the areas we could go visit. Being it was evening time, there were a lot of shops closed by 8pm.

Charlotte Amalie, St. Thomas

5 out of 5
BEAUTIFUL beaches and people willing to drive you around the island. Our favorite place on this trip!

Philipsburg, St. Maarten

4 out of 5

Nassau, Bahamas

3 out of 5
Very pushy to buy things...hard to walk around and see anything without being hounded to come into their shop and buy. Not much to see around port...need to do an excursion or tour to get away from the port shops.


5 out of 5
Fastest we have ever had on a cruise!
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