383 MSC Seashore Tips

gise62

Mar 28, 2022

The beverages package is a joke they do not have any deink that is included we get the expensive one because to get better quality drinks but that never happen they do not have the wines the beer the brandy on any of the bars we went so many times to guess service they never resolv anything to us only sorry for the inconvenient

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gabriel27679684

Mar 29, 2022

Beware of poor communication. It seems that either MSC is unorganized and doesn't realize that they have conflicting or insufficient information in different places (print, website, email, app, & staff), or they purposely make things vague and ambiguous so they can profit off the confusion using the old "bait and switch" technique. MSC knows that less than 1% of the population reads the fine print, and they seem to take advantage of that. We experienced four different major "misunderstandings" before and during the cruise that caused us a lot of unnecessary stress, anger, and over $1050 of additional charges that we didn't plan for. We were eventually spared $450 of those charges, but we had to fight for it while tarnishing the whole experience. We ended up spending $600 more than we should have due to their (possibly deliberate) bad communication. PS. You should also know that the "Hotel Service Charge" on your bill they say is for gratuity. We learned that the reason it is not labelled as "Gratuity" is because the serving staff receives a very small percentage of that money and it's possibly just another hidden fee. If you fight, you can have it removed so you can properly tip those who served you well.

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AreYouReady

Apr 06, 2022

New company in the cruise line business, be patient and know they are not yet up to the standards of the bigger cruise lines.

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PaulNguyen

Apr 12, 2022

If the cruise visits their private Ocean Cay island, stay on the "even" (right side) of the ship to view the light show from the lighthouse from your balcony.

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javachipSQL

Apr 13, 2022

The second laser show at the Ocean Cay is much better than the first because the sky isn't so bright.

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Kiwi247

Apr 26, 2022

Maybe select a different ship or cruise line. NO MAPS OF SHIP, HORRIBLE BUFFET DINNER OPTIONS. DINING ROOM WAS 50/50 good and bad.

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