Bring a white outfit to wear on the White Night event. Try Butchers Cut if you like steak. Enjoy the specialty coffees they prepare them at almost every bar. They also offer fresh juices. They are way better than the made from concentrate variety. Our drink package included them. Reserve the shows you wish to attend for the entire week through the MSC app.
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The beverages package is a joke they do not have any deink that is included we get the expensive one because to get better quality drinks but that never happen they do not have the wines the beer the brandy on any of the bars we went so many times to guess service they never resolv anything to us only sorry for the inconvenient
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Just be patient and have a good time.
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gabriel27679684
Mar 29, 2022
Beware of poor communication. It seems that either MSC is unorganized and doesn't realize that they have conflicting or insufficient information in different places (print, website, email, app, & staff), or they purposely make things vague and ambiguous so they can profit off the confusion using the old "bait and switch" technique. MSC knows that less than 1% of the population reads the fine print, and they seem to take advantage of that. We experienced four different major "misunderstandings" before and during the cruise that caused us a lot of unnecessary stress, anger, and over $1050 of additional charges that we didn't plan for. We were eventually spared $450 of those charges, but we had to fight for it while tarnishing the whole experience. We ended up spending $600 more than we should have due to their (possibly deliberate) bad communication. PS. You should also know that the "Hotel Service Charge" on your bill they say is for gratuity. We learned that the reason it is not labelled as "Gratuity" is because the serving staff receives a very small percentage of that money and it's possibly just another hidden fee. If you fight, you can have it removed so you can properly tip those who served you well.
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New company in the cruise line business, be patient and know they are not yet up to the standards of the bigger cruise lines.
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aliciahiraldo20
Apr 08, 2022
Expect the unexpected specially during this pandemic.
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If the cruise visits their private Ocean Cay island, stay on the "even" (right side) of the ship to view the light show from the lighthouse from your balcony.
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FrancaFamily
Apr 10, 2022
Is a nice new ship ! But in not nice like the MSC Meraviglia or MSC Seaside
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The second laser show at the Ocean Cay is much better than the first because the sky isn't so bright.
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Book everything online prior to cruising. Saves a lot of money.
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Go as a yacht club passenger. It is well worth it
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CruiseShipLuver
Apr 22, 2022
The crew will try and bully you into buying something.
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Very European on food. No lobster night extra.
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Enjoy! There is a lot to see and do.
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stevebarnett1
Apr 26, 2022
Have food options in the dining room for people that are picky like the other lines do.
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Maybe select a different ship or cruise line. NO MAPS OF SHIP, HORRIBLE BUFFET DINNER OPTIONS. DINING ROOM WAS 50/50 good and bad.
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