MSC Seashore Cruise Reviews - Reviews

Not impressed very disappointed in msc our family would have a blast anywhere and im glad all our family members where open minded during our trip. It was Not a wow crusie unless you created your own memories and entertainment like we always do - this cruise was not our highlight of family crusies with MSC we have already booked w the crusie lines we know such as Royal n Carnival and we know that we will get what we wow Fuzzy feeling for what we paid for

New ship with Good shows, food, Aqua Park and water slides.

We chose to sail with MSC after sailing with them their inaugural year and loving it. This time around, we were left severely disappointed. I understand things would be different after covid, and this review keeps that in mind. The embarkation took around three hours, and the other party that sailed with us took even longer. This was due to redundant covid “safety” procedures, which include long crowded lines, with people within inches of each other to show proof of Covid test, fill out questionnaires, show the questionnaires, take rapid tests, show proof of rapid test, etc. The main concern was the staff. They did not know where anything in the ship was located. Most of the staff seemed frustrated. The few crew members who were friendly were also frustrated with the inconsistencies. Too many guests appeared disappointed and dissatisfied with the service. When we booked the cruise, we were careful to read about all the covid procedures in place and even asked specific questions to make sure we followed all the rules. We were told that our 2 year old would not have to wear a mask. We needed to know this because he does not keep a mask on and does not communicate well enough yet to understand that he needs to keep it on. This was an important question for us so when they assured us he wouldn’t have to, we booked. On the first night, we attended the 730p show with all the children and it was good. On the second night, the attendant literally physically blocked my wife from entering while carrying my 2 year old because he did not have a mask. He said he was required to wear one to enter. He was not required to wear one anywhere else on the ship, or when he was actually inside to see the show, but he was was required to wear one simply while entering. We went to the front desk where we met another frustrated manager. He showed a paper saying that guests must wear masks. I explained that the mandate was not being enforced on newborns, and he responded by pointing out the obvious that my child was not a newborn. My point was to ask at what age were they enforcing and requiring guests to wear a mask. He could not answer and simply kept pointing to the paper saying “it doesn’t mention age” but he also said that small babies would not have to. How can a person in a managers position not have an answer? Many people waiting in line were clearly annoyed with the things happening on board. After getting absolutely no answer, I went back to the show, used another entrance point, and were let in without a problem, without a mask on my child. Inconsistent. Prior to booking we were also told that we would only be able to visit the destination if we booked an excursion, so we did. We were careful to read all the requirements to make sure our children were able to participate. While on board, we got a note saying that our children did not meet the age requirements for the excursions. So we have to wait in long lines again to speak to the excursion staff, who acknowledged that the website failed to mention any age requirements. They were apologetic, but also said “it’s not our fault.” Well, whose fault is it then? Certainly not ours. There were countless families going through the same problem, since MSC was offering a “kids sail free” promotion and there were numerous children on board and booked for excursions. They were finally able to lift the age restrictions, after hours of speaking with staff and waiting for response, creating stress and really taking away from the vacation experience. The excursions themselves were great, I must say, and I am glad my children were able to experience them. Overall, the ship was understaffed. MSC set up their crew members to fail, by not providing them with the adequate training to be able to service their guests properly while maintaining a safe sailing experience.

It was a one night free bee sailing for invited guests Everything was free, so please think about that when reading my review. I loved it so much, I'm on MSC Davina 9/25. And I'm on the naming ceremony sailing of MSC Seascape in NYC in December!

The $25 off offered by RCI was not honored by MSC. Therefore no discount published on the website was received

Overall the itienary was great. The ship itself was absolutely gorgeous and she is well designed. Cabins are great. However, MSC as a cruise line is definetly a budget one, and the crew tried to condition you into buying anything they threw at you.

Nice ship, good value. Dining room food was fine and service very good. Most all bartenders are pathetically slow. Casino still has a smoky smell even though smoking is not allowed. Need better excursions and shows. Don't waste your money on those little msc wrist bands.

We had a great time. We just didn’t like the elevators.

Great cruise for the money. The gym was incredibly small and hot so if you need a good gym, this is not the style of ship for you. MSC has other styles of ships with excellent gyms. The buffet is a much better experience than the Main Dining Room (both included in the fare). Beds and linens are comfortable. The bathroom has a magnifying mirror for seeing those pesky eyebrows that need plucking which is great and the shower has a shaving bar. The Cruise Director, "Dr. Reverand E.", was really annoying. It was like being trapped on a ship with some out of touch guy pandering to tweens all week. We've been on more than 50 cruises and never had such a horrible CD. I would stay away from this ship until he leaves!

The ship is beautiful the App is terrible get to know your staff and things will go much smoother. I would happily get on the Seashore again just not this itinerary and not this port.

Overall experience was unsatisfactory and disappointing. Food sucked, and guest services/management was often unapologetic and combative rather than empathetic or solution-oriented. The onboard activities were OK, but nightly performances were great. I wish there were more late-night options. Nothing open to eat or much to do past midnight

This was a very enjoyable cruise. We will definitely return to MSC fort future cruises. Thank you to those with whom we interacted.

This was my husband's first cruise and he loved it. Thank you for making it a memorable trip for him!

Met lots of great people! Food was excellent. Cabin attendant was excellent.

Took this cruise to spend time with family members I had not seen for awhile. Overall had a very nice time.

For a short cruise with our little guy, it was absolutely perfect. This was our first cruise on MSC and we will definitely be going again.

Quick getaway! Fourth cruise this year and first in an inside cabin.

Don’t like the system of the elevators when you press for a floor the elevator is full and you need to keep waiting when some other elevators are empty.is better when you can take the first elevator available come you don’t need to wait .

this cruise was affordable but charged for every little extra to make up for the room discount. the cabin's carpet was too old and appeared dirty and it was damped and very wet on one side of the cabin. (only the last day is when we noticed it was wet)

This was our second MSC cruise. The first one was subpar. We risked it again. We are VERY glad we did. The customer service and food greatly improved. We are hooked.