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Item: MSC Seashore
Rating: 2.7
Author: mcm1216

MSC Seashore Cruise Review to Caribbean - Eastern

mcm1216

Contributor Level: Purser

Cruises: 4-6 cruises

Review: 1

Helpful Votes: 25

Overall rating:

2.7 out of 5

Verified Review

7 Night Eastern Caribbean (Miami Roundtrip

Sail date: September 17, 2022

Ship: MSC Seashore

Cabin type: Balcony

Cabin number: 11227

Traveled as: Family (young children)

Reviewed: 1 year ago

Review summary

They changed our itinerary prior to embarking but did not let us know until we arrived at our cabin which I was super mad about and a lot of the passengers too. We also bought the spa and it has a schedule that was stupid and did not match our itinerary

Embarkation

4 out of 5

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

1 out of 5

Gym has a schedule- be careful with purchasing the spa bc it has a schedule as well. Pools were closed early

Entertainment

4 out of 5

Children's Programs

4 out of 5

Service and Staff

4 out of 5

Ship Quality

4 out of 5

Cabin / Stateroom

4 out of 5

It was clean but nothing special was done as with other cruises that do the towel animals or leave you a treat

Ports of call

Miami, Florida

1 out of 5

They changed our itinerary prior to embarking but did not let us know until we arrived at our cabin which I was super mad about and a lot of the passengers too

Thumbs Up 0

San Juan, Puerto Rico

1 out of 5

Never visited because they changed our itin

Thumbs Up 0

Charlotte Amalie, St. Thomas

1 out of 5

Never visited because they changed our itin

Thumbs Up 0

Puerto Plata, Dominican Republic

1 out of 5

Never visited because they changed our itin

Thumbs Up 0

Ocean Cay MSC Marine Reserve, Bahamas

1 out of 5

Never visited because they changed our itin

Thumbs Up 0

Disembarkation

4 out of 5

7 Comments

AuntPinkie 1 year ago

Sorry your whole itinerary was changed. Appreciate your feedback.

Thumbs Up 0

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WhippetMum 1 year ago

Very poor customer service if they didn't keep you informed of so many changes.

Thumbs Up 1

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javawoody 1 year ago

So where did you go?

Thumbs Up 3

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willwork4cruz 1 year ago

Itineraries can always change on any ship but they usually tell you when they find out so you can make plans. MSC probably figured people would cancel so they decided to trick them by not telling until they were on board. That's MSC's business model, "Consider the customer last."

Thumbs Up 2

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4tanya 1 year ago

So had they told you before you got to your cabin about the changes you would not have been mad ???

Thumbs Up 2

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Gwbigdog 1 year ago

Thanks for sharing

Thumbs Up 1

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CruzeFan 1 year ago

Itineraries can and do happen often for a variety of reasons. I’m not sure why you worried at all of the ports as one star when you didn’t visit any of them.

Thumbs Up 2

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