Awful first impression and experience!

MSC Seashore Cruise Review to Caribbean - Eastern

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 19

Overall rating:

2.2 out of 5
Verified Review
MSC Seashore

7 Night Eastern Caribbean (Miami Roundtrip

Sail date: September 17, 2022

Ship: MSC Seashore

Cabin type: Balcony

Cabin number: 11271

Traveled as: Couple

Reviewed: 1 year ago

Review summary

MSC should have refunded our money as we paid for travel insurance and they changed the itinerary to destinations that WE DID NOT WANT TO GO TO.

Embarkation

3 out of 5

Ship experiences

Food and Dining

2 out of 5
Food at buffet had no taste. The only good food was the PIZZA.

Onboard Activities

1 out of 5
No cinema instead arcade games for 5 minutes

Service and Staff

3 out of 5
Mariada our waiter at Central Park Restaurant was kind and courteous.

Ship Quality

3 out of 5

Cabin / Stateroom

1 out of 5
The deluxe balcony was very uncomfortable and we PAID EXTRA FOR IT. It was very small, the closet was stuck to the bed, no space to walk. The shower was for small people it was awful. The shower floor was dirty, we had to take showers with sandals on. Nasty grimy and dirty. TERRIBLE!

Ship tip

Awful first experience with MSC.

Ports of call

San Juan, Puerto Rico Did not visit port

Because MSC changes the itinerary and did not want to refund even when we paid travel insurance.

Charlotte Amalie, St. Thomas Did not visit port

Because MSC changes the itinerary and did not want to refund even when we paid travel insurance.

Puerto Plata, Dominican Republic Did not visit port

Because MSC changes the itinerary and did not want to refund even when we paid travel insurance.

Ocean Cay MSC Marine Reserve, Bahamas

3 out of 5

Disembarkation

2 out of 5
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