After getting home and reviewing my credit card statement. The amount on my final bill did not match and they added over $800 in extra charges. I called customer service and they told me to send and email. I did and only received a response that they received it. I have still not seen any movement this.
Think twice before going on this cruise line.
Embarkation
3 out of 5
Nice and quick. Unlike other cruises we’ve been on we were not greeted with a drink.
Ship experiences
Food and Dining
3 out of 5
The did have good food. However, the buffet do not stay open like other cruises.
Onboard Activities
1 out of 5
Casino and some pools. You can purchase a yacht club and go into their private sections.
Entertainment
1 out of 5
No comedy, the main theater was not interesting at all. The shows we went to they were lip singing and the dance routines were not in sink at all and looked somewhat confused.
Service and Staff
3 out of 5
I only met one guy on the ship who seemed like he didn’t like it there. The rest of the cruise staff seem cheerful and happy.
Ship Quality
3 out of 5
New ship.
Cabin / Stateroom
2 out of 5
The room we were supposed to have was changed to 14157. It was the smallest bathroom I’ve ever been in. You actually had to sit almost sideways on the toilet and you could wash your hand while on the toilet. The shower was tiny.
We did not get off the ship as it would cost you $40 a couple for a ride to the city. Two of the couples that went with us went and said it was horrible with nothing to see.
That's why I never use credit cards on cruise ships to a issue like this, better always preferred cash and going to Customer Service or a Machine to transfer my cash to my cruise card...
Yeah I saw that bathroom in msc seashore is small unless you book a big spacious room
Thanks for the review. Were the additional charges the daily gratuities? Drinks that cost extra? Is it just the hold placed on the card to cover all charges and will be released in a few days?
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