MSC Opera

2.6 out of 5

Overview

MSC Opera is a medium ship, carrying 1712 passengers and 880 crew, and sails from Civitavecchia (Rome), Italy.

Sails from: HAVANA, CUBA

Cruises to: Caribbean

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2 out of 5

Expected more by olya

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Sail Date: / Traveled As: Singles/Friends

This was my 10th cruise and it was disappointing to realize that MSC has a long way to go. The best part of it was the itinerary. Services at excursion desk were the worst. No one there knows what they are talking about. Tried to book the excursion with them in Turkey but they didn't have it in English just French and German. There would rather give you wrong information then say they don't know the answer. The ship is very plain. Bathroom was very small and the shower is tiny. Food is almost the same every day. No sandwiches just pizza 24 hours and it's the only place to get tea or coffe after 10 pm. Shows are just Ok. Dancers could be a lot better. Service in the restaurant was the best but the food could have a better variety. One thing that was nice no one was pushing to buy drinks at the pool and there were plenty of chairs for everyone. Overall it's the European line and it shows in their standards. People are not as friendly and they don't seem like they care. 

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2 out of 5

Not up to Princess and Royal Caribbean standards by davestumler

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Sail Date: / Traveled As: Couple

MSC has a long way to go to meet the standards of what experienced cruisers have come to expect from  Royal Caribbean, Celebrity, and Princess. Food on the Opera was poor quality and frequently poorly prepared. This included bones in the fish dishes on 5 of 8 orders. Coffee and tea was not even available during or after meals in the main dinning rooms, only at the buffet. Selection was also limited. The pizza kitchen was the only consistently good. The tendering process was very inefficient as it took 2 hours and 40 minutes finally get to shore and with a stop of only 4 hours, we were left with only 1 and one-half hours on shore. The library was a joke with approx. 20 books in each of 5 different languages, and it was only open for four hours per day. The entertainment was actually pretty good for this size ship. Overall, I would definitely not recommend this ship. MSC as a cruise line is still not ready for prime time.

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2 out of 5

MSC Opera experience by Wilfred

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Sail Date: / Traveled As: Couple

We tried MSC cruise line for the first time on a 10 day W.Europe cruise. Previously we had cruised with Royal C, Celebrity and Princess. Anyone who has cruised on these ships will be highly disappointed with MSC. Food at the buffett on floor #11 was the same thing each day. Mostly unwarm items. Very limited menus. Iced tea and ice cream not free. Juices only available in mornings. Hand sanitizers used sparingly and many times empty during meals. Our evening meal had bones in the fish on 5 of 8 times served fish. As many as 5 bones in one serving. I still think how easy it would have been to have swallowed them. After about two times I came t expect bones even though I wanted to try the fish menus. Risotti was greasy and the meats were grisily. The servers were so busy that they spent very little time talking with us. Never offered to help pepper/salt. No coffee served. On excursions when we had to tender at St. Peter port we stood in line for 2:40 minutes to exit the ship only allowing 1.25 minutes to explore the city. Not organized at all. Waited almost 50 minutes in line to go back to the ship. Pool chairs were the most uncomfortable chairs ever in that there was no head rest on them. Library time was limited as well as the books in it!

Every evening at the theather we had to listen to the cruise director talk in 4 different lanuages. That got annoying and took up quite a bit of time doing so. Entertainment was fine. Overall very disappointed in the complete lack of organization and downright bare bones service. I could go on but will spare you the time. Don't go MSC!

 

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2 out of 5

Review MSC Opera 5-25 to 6-1-13 by Gus133MN

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Sail Date: / Traveled As: Singles/Friends
1) Unable to purchse transfers from South Hampton to cruise, also told until 11 am I could get Transfers at Heathrow airport and pay onboard this was not true. 2) Purchased transfers from ship to Heathrow but was it was canceled by MSC. Because told not enough room. 3) Attempted to purchse and print personnel transfers from ships pirnter but it was not working as a result we we not able to verfiy purchase, also the different time change between England and ship time allowed on 40 minutes to leave ship, get a taxi, and reach couch terminal with out a ticket. The ship should have offered to call free or provide free Computer use. T4) The better starting point for use would have been Amsterdam but this option was never offered, I flight would have less expensive and the transfers to Ship cheaper. cc.Maxine_Con Yahoo.com

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  • Price: $

  • Size: M

  • Total Passengers: 1712

  • Total Crew: 880

  • Crew to Passenger Ratio: 1.95

  • Built: Jan 2004

  • Number of Decks: 9

  • Total Cabins: 0

  • Cabin Categories: 19

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davestumler says ...
Jul 27, 2014

The pizza is the best thing on the ship.

SLANCKOVI says ...
Nov 18, 2017

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DonaldMcGrew says ...
Jun 25, 2017

Don't

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