MSC Meraviglia Cruise Reviews - Reviews

I’ve never been on a cruise ship; I do not know if and when I’ll be making another trip. But as a first-time experience, MSC completely bowled me (and my family) over. We boarded the ship with so much apprehension, but we came back a happy lot. We have such gratitude and appreciation in our hearts – for all the people on board – who took such great care of us, and ensured that every moment we spent on the ship was enjoyable and memorable! Thank you MSC Meraviglia for providing us with memories of a lifetime! P.S. No, I’m not a PR person for MSC, nor do I have any vested interests in the company. I’m a normal 9-5 marketing professional, trying to get through life, and trying to make memories along the way! ~The more you are thankful, the more you attract things to be thankful for~

This was our 7th cruise, and 5th with MSC. This was the best MSC ship we were on! We loved the Meraviglia! All aspects of the ship we loved (only the beds were a little hard). Especially on rainy days this ship has a lot to offer...we will be back on this ship or her sisters!

It was a family getaway. We had lots of fun overall. Bonding and laughing creating memories. But we aren't too fussy of a family. 😊 We will return a year later but for 2 weeks instead of 1 and in a different cabin type.

Fine ship and kind crew good food large gallery with led light in roof

Nothing bad to mention. Ok it was crowded but when you decide to have a cruise you nust expect this.

Get ready South Florida the MSC MERAVIGLIA is coming to town and I just got off it and it is a top-notch beautiful boat... Food different but experience

MSC sells premium cruise packages and then fills the ship with people travelling on €300 vacations. The result is that they are constantly chasing revenue by trying to sell things. I was down graded from my original restaurant “Olivio Oro” to “Waves” which was an absolute gong show. Our server was in over his head and offended everyone at the table by pre pouring the house wine under the assumption we had no drinks packages. Then when we asked for other wines told us we couldn’t have them. The food was horrible. Indescribably bland and his service so slow that they were flashing the lights on and off to hurry us along as we received our main course. Olivio Oro was a vast improvement once we were moved back two days later. Even at Dinner they’re trying to sell you specialty drinks (even though my package covered them). Photographers herd you towards their cameras while you politely decline until you actually have to say NO loudly, even at dinner. Staff members couldn’t speak English and refused to find me someone else to speak to, I am multilingual but don’t speak Italian. I asked for a manager and was told “she’s busy.” I ended up spending two days trying to rectify a problem that could have been fixed in minutes. Surly staff and incorrect room service orders, and overcrowded public areas, chaos at ports of call and a litany of other irritations just added up to a very poor experience.

The ship is really nice. There are so many things to do... But there are a lot of things that are really bad: -Welcome back cocktail: We got an invitation for the welcome back cocktail with the Captain which was planned for 11 AM. We arrived at 10:30 and we're already able to sit down in the bar after the crew checked our cards. 5 minutes later one if the managers came and kicked us out of the bar because they still had to do some preparation. At 11 AM we were able to get in the bar again after they have changed absolutely nothing. Than the manager said that the captain isn't able to come and that a new ship is build at the moment. THAT IT WAS!!! -Safety drill: Before the safety drill we saw on the safety channel that we don't need to bring our cruise card if we have an MSC for me bracelet. So did we. When the crew wanted to scan our card (which we didn't have with us) they said they need our card. After some discussion they said that it is okay. 50 minutes later they began with telling how the lifejacket work in FIVE!!! different languages. We never saw our own lifejacket because they are at the assembly station but nobody told us... - Everything is 18+: A lot of things are 18+ for example: -Karaoke ,-Quiz ,-The absolute top location of the ship The problem is that you can't see it anywhere before your cruise and even if you could this still is pure discrimination - Disembarking: At MSC you get an sticker for your luggage and your cruise card with a certain color. Than you get told when you have to be at Wich place to leave the ship with a small group of people. So did we... We were in the Casino at 10:40 (we had to be there at 10:45) at 11:05 I decided to ask at the reception why nobody is coming. There they told me that our group already left and we should just leave the ship too. -Excursion: We made 2 excursions in ST. Petersburg and the first one was the worst I ever made. The information about the excursion was that we will explore the metro system of the city and spend some time at the nicest market hall if the city and can try some things there. After that we make a photo stop at a cathedral. What actually happened: We spended 2 hours in the metro system where the guide told us to be careful EVERYTIME there were stairs... And said every 20 seconds to be careful with the doors of the trains... Well, she got a point there because if the doors close you can do nothing about it. 6 People tried to stop a door from closing Wich didn't work, so somebody got lost. Then the guide wanted to know if everybody is still there but forgot how many people we are, so we just left. After that we went to the market hall where the guide told to not to buy anything because the quality is very bad... We had 15 minutes minutes time. Some people tried to use the toilet but was impossible to use it.. it was just a hole in the ground with an 1 meter high door. And at the end of course we haven't done the photo stop. As you can see there are a lot of bad things. Bad at this point I also want to mention that a lot of things are great. For example the partys and most of the normal staff.. I want to give special thanks to Asman and Septian Sektadi which were just great. All in all I think this was my last MSC cruise in the next time...

This was our second MSC cruise and we've loved them both. On+off was quick & easy. The staff were lovely. The stateroom was fab. The ship is gorgeous, very bling. Drinks were nice, food good. Fab pizzas. Excellent value.

After a week on MSC Fantasia Last Year without children we gave it a try and took our son (7) with us on the short 3 night/4 days trip 13-16.04.2019. He had a lot of fun in the kids club (he was in the one for 7-11 year old children), so we had a lot of time to enjoy the cruise. The flight simulator was a bit too scary for him as it's easily possible to turn ourselves upside down, so we did lots of the other video games and bowling. It was a pitty that F1 simulator is only allowed over 1.6m hight, he was looking forward to race but was disappointed he wasn't allowed to. Even if the cruise wasn't as smooth as the one in Summer last year seasickness was no problem for him at all. We enjoyed the luxury in the YC Deluxe suite and all the amenities that came with the YC package. The only thing that really went wrong was the booking for the Cirque du Solail show: hours before the start we were contacted and told that the show is full and offered the late show. We had to cancel that because we thought it would have been to late for our son to enjoy. We got refunded that later but in the next cruise we'll have the bookings checked twice by the staff.

The ship was very clean and well thought out and main dining room was very good

El barco hermoso nuevo y moderno, es lo único que puedo decir bueno. El personal mal organizado, en cada puerto que hacía parada abordaban mas personas y tenían que hacer el simulacro nuevamente,bastante fastidioso escucharlo 6 veces. En excursiones no me quisieron devolver el dinero por un error de ellos, cuando llegas a un puerto bajas del barco y estas a tu suerte pues ni un mapa del area te dan.En este barco pagas por todo no incluye nada ( no helado, no hay cereales para el desayuno, no hay jugos (solo en horas de desayuno), servicio a la habitación pagas por plato, no incluye área thermal, si vas a utilizar el area thermal $40 diarios..etc. El buffet no importa la hora no tenía variedad, imaginó para obligar a pagar en los restaurantes $.

Ship was quite nice but staff are rude and they hard sell everything. Before the cruise I was getting constant emails telling me to precook everything and check in online, which I did. All of it was pointless as I still had to queue to check in and make the bookings again that I had already made. 7 nights was too long on this ship.

Overall, this cruise was great. We enjoyed every moment and we recommend this cruise. We are actually planning to cruise again with MSC.

From 0 to 10, for this cruise I give the “4”, not more. The personal of reception is very bad, not educated, “0” informations, the services payed we are not received, every think we must asking, also already payed. The experience with very big delusion... Never with MSC

We were on the Meraviglia Dec. 8th to the 15th and she was decorated for Christmas. MSC has cornered the market on PHENOMINAL CRUISES!! Customer service still needs IMPROVEMENT!!

We were aboard Meraviglia from 8th - 15th December. We have travelled twice with P&O and were amazed at the look and feel of the boat in comparison with Ventura and Azura. The Meraviglia is ever so modern, shiny and still new. We found all of the staff to be helpful and friendly. The free entrainment was brilliant. We booked Cirque de soleil for show and dinner and this was amazing and well worth the extra money. We had booked the middle drinks package and this was ideal for our needs... A brilliant cruise which knocked spots of P&O...

What is great about this cruise is that there are no "sea days"...every day you wake up in a new port!!! If you can swing it...upgrade to Yacht Club...you won't regret it...I don't think that I can cruise any other way now!

We have cruised on Disney and Carnival, previously. We were not familiar with MSC and honestly didn't know what to expect. We were SO pleasantly surprised with everything about this cruise...from the beauty and cleanliness of the ship, to the quality of the food and the onboard entertainment. After the first couple days my husband commented that this was definitely more our speed than Carnival. If Disney was scored as a 100 and Carnival was a zero, then MSC would be about an 85. We would definitely cruise on MSC again, if we had the opportunity.

Nave molto bella ma gestita malissimo, i corridoi di accesso alle cabine spesso ostacolati da aspirapolvere o carrelli vari. Smart TV per gestire la propria crociera frustrante da utilizzare, stesso discorso per i monitor interattivi sparsi per la nave, un po' meglio l'app per smartphone. Cibo buono ma nulla di esaltante. Cirque du soleil eccellente. Spettacoli teatrali molto gradevoli ma sempre basati sullo stesso genere. Imbarco e sbarco di inizio e fine crociera sono stati fallimentari ed hanno evidenziato l'incapacità nel gestrli. Personale spesso incapace di dare spiegazioni esaustive nella propria lingua. Addebiti inesistanti e casuali finiti sul conto da dover gestire alla reception sempre affollata. Nel complesso tutto abbastanza mediocre.