MSC Meraviglia Cruise Reviews - Reviews

I would not recommend this cruise to anyone nor would I go on it again.

Relaxing and amazing trip. Well worth the money. As first time cruisers we did not know what to expect on the cruise . I could not have been happier with this trip. From beginning to end it was a fantastic experience.

they need to improve their entertainment shows and food buffets.

Had a wonderful time with wife, brothers and sister in laws. This was our 4th cruise, but their 1st. They were totally impressed and want to go again next year.

Great first cruise with MSC. The private island, affordable costs, and family focus will bring us back to MSC many times.

The Yacht Club is a must if you can afford it. The white glove treatment is much appreciated and really turns the cruise into a luxury cruise. There were a few issues here and there, but nothing that would keep me from sailing with MSC again. I was sad that we could not land at Ocean Cay as I was really looking forward to that, but I understand the reasons. The boat was surprisingly rocky the whole trip (we did have some rough windy weather), but we managed ok.

Guys don`t charge for food other ships dont, example shrimp cocktail $4.95 ?????? Steak $9.95 ???? REALLY

Honestly it was a great time but I couldn’t rely on the ship activities and food

Overall we had a great time! The staff were all very friendly and helpful. I think the servers, bar tenders, DJ’s, & room stewards are who really MAKE the experience. They all went out of there way to add special touches when cleaning our cabin or smiled and chit chatted a bit when bringing our food/drinks. The DJ and entertainment staff all had very positive energy and set the tone.

Amazing ship.splarkled and clean.smiling happy staff.management consistently concerned about your welfare. Daily health checks..felt perfectly safe..Will sail MSC again

Last minute cruise for us. The Covid rules caused us to be tested 2 times before cruising and to wear a tracker, but we were OK with that. Only a few of us on a very large boat. This caused us to get excellent service.

We were not familiar with MSC when we booked our vacation but the sailing dates aligned with the dates we were available, so we took a chance. We are, without a doubt, overly impressed! Our next sailing is already in the planning stages.

Great weekend getaway. I will be on this cruise frequently.

As soon as we stepped on the ship, we were swarmed with staff trying to sell us drink, specialty dinning and internet packages. It was too much and reminded us of when we arrive in some ports and the locals want to sell you tours and souvenirs. After the muster drill on the first day our TV and phone went out, we reported it to the service desk and they sent a guy to check on it. He made sure the cables were plugged in, said he would be back in touch. He did not come back so we reported it again later that evening to the service desk, the next morning some staff showed up to work on it, got it working and then it went out again. Our room steward Agus double checked it later in the day and noticed it was not working again while we were on Ocean Cay. Agus contacted the appropriate staff who came back and stuck with it until they got it all working. We were unable to get “The MSC and me” chat to work. Carnival has a similar program that works great and allows members of your party to stay in touch while on the ship. We would have really liked for that to work. We purchased the Fantastica upgrade which was a waste of money we received no benefit from this option. When we called Room Service to discuss the package and “free room services and/or breakfast in our room” we were told there was still some kind of charge. We had transferred over our loyalty points from Carnival to achieve Gold status with MSC. According to their information, Gold should have meant that at least the following small perks, which we did not receive: · Fruit basket · Milestone reward · Complimentary gift · Luggage tags Pre-cruise we purchased the umbrella rental for both days on Ocean Cay at $12/day. This worked great the first day however the second day was rather cold and very windy and we did not use the umbrella. We spoke to Guest Services and were referred us to the Excursions Desk, spoke to a very nice lady who indicated she would check on it and see but that excursion as booked with third parties and perhaps they would be able to refund but she was not sure. “Third Party”, is it not MSC’s Private Island, facilities and staff? Never heard anything back on that not even the curtesy of a “very sorry can’t do a refund.” We were charged $50 each “service charge” once arriving on the ship not sure what that was for exactly, I think I read something that indicated it was for service staff. That is fine but never noticed anything on that charge prior to booking, maybe we missed it. Over all the experience on the ship was ok, lovely ship, food was just ok but managed to find a few favorites items that worked for us. Entertainment and vibe on ship was low key kind of dull but perhaps that was in part because of the low occupancy and other safety restrictions. Seemed like you had to hunt out information on how things worked like the MSC app, room service, photos, etc. The push was more on selling extras; drink, dinning, internet packages. Room was nice not much storage and bathroom was tight and not much counter top or storage, the shower was nice. What made our first cruise with MSC and our first cruise in two years great was the staff everyone was very nice, attentive and professional. The service in the Marketplace Buffett by everyone, line folks, drink people, pizza folks they were all outstanding!!! Ocean Cay was fantastic, unfortunately it was a bit cold but not even MSC can control the weather, if we were to cruise with you again it would be to go to this island and visit the lovely staff members we met!! However, we would not upgrade to the Fantastic or any other cruise package.

Beautiful ship, great staff. Their shoreside customer service is a NIGHTMARE, all the stress they put me through pre cruise melted away once I got onboard. People complained about the food, I enjoyed it all!

Great cruise, only 500 guest. Good covid protocols.

This was a wonderful cruise! The ship was absolutely gorgeous but the crew and the staff on the Meraviglia make this ship magnificent. THANK YOU to everyone who works so hard to make safe cruising possible again. 💕

Vary happy. I would book with MSC many more times.

Since I cruise so often and this was my only 2nd cruise with MSC, 1st Divina (much better) than m 2nd with Meraviglia. Allthough it was a nice ship and large and loved the smaller lifts right next to our cabin middle of ship and under the pool area. It was like having our own elevator.

They went above and beyond service was awesome ocean cay was beautiful