Beautiful Ship, terrible origination, too few crew staff for approx 5000 passengers.
MSC Meraviglia Cruise Review to Caribbean - Western
7 Night Western Caribbean (Port Canaveral Roundtrip)
Sail date: December 30, 2022
Ship: MSC Meraviglia
Cabin number: 14139
Traveled as: Family (older children)
Reviewed: 1 year ago
Review summary
This was a Christmas gift for our daughter and twin 14-year-old granddaughters. Cruise issues started from Embarkation (took 2 hours) to Disembarkation (took 4 Hours). The Buffet set-up was horrible. At times there were no Plates, Silverware or Drink Glasses available. WE were supposed to have Pool Towels in the Room. We went to the Pool and they did not want to give us towels, We told to get them from the Room Stewart. Once we found our Room Stewart; we were told the laundry was not working and get them from the Pool attendant. All activity venues were very crowded and there was a lack to bar servers and bartenders, When we complained we were told by several crew members that there were 5000 people on this ship to try and service. The ships APP was very confusing and did not work much of the time. I had the WIFI package had had to visit their IT people several after waiting in a long line. This is just a snippet of issues we encountered, WILL NOT USE MSC AGAIN.Embarkation
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
If you're a US Citizen Use another Cruise Line. Very disorganized and understaffed.
Ports of call
Ocean Cay MSC Marine Reserve, Bahamas