MSC Magnifica Cruise Reviews - Reviews

Good deal, pleasurable. Music is contained to the specific area, which is a plus for me. Great experience overall.

We stopped at their private island and Nassau. I loved the private island!

The ship was bad, needs a major update. The staff was wonderful. The food was excellent. If it weren't for Ocean Cay, this would have been a huge waste of money!

Overall I had a great time. There were a few things I did not like

It was my first cruise and it was my birthday!! Overall we had a good time. The entertainment and the hosting staff did a good job. You will have a good time!

Overall the first time experience was very good. We liked it.

Although there wasn’t a lot of activity on board it was a relaxing cruise that I enjoyed. It didn’t seem crowded and I enjoyed the wide open spaces. I would book on board the Magnífica again.

Will do this again - Soon. We had clear skies (for the most part), and calm seas.

To be honest, we won't cruise with MSC any time soon. The buffet choices aren't diverse, they're basic, they're understaffed, there is only one pool table, two mini bowling lanes at 5 turns $8, they canceled the excursion without telling us. The restaurant service and food and the balcony room was the best part.

Great cruise, lots of music around at night, try not to pick everything apart!!!!

Very much enjoyed all 4 cruises on magnifica. I'll try another MSC ship next time. I'm an MSC Cruiser for life

To begin with, we were in our cabins for the first several hours without power because no one told us we needed to put our room key in the wall to get power. The crew during the emergency drill didn't know what the wall slot was for either. A little sticker, message on the app, video on the tv, or one of the MANY PA announcements would have been helpful as we were not the only first-time guests who did not know. However, even with power our cabins never got below 78°. We found out from other guests our entire floor & side of the ship lost the a/c. Others were offered to move but we were not. Then I found out from crew members that it was a widespread issue throughout the ship that had been ongoing for a few sailings. The only "compensation" offered was to remove our gratuity charges, which i still ended up leaving in cash in our room because the steward worked HARD for that money delivering all those damn ice buckets throughout the day. Unacceptable! Our connecting rooms were not ready for us when we arrived despite the check-in agent confirming they were. We had to tell our steward to please open the door in between the rooms & balconies, to bring a crib for the baby, bring the robes & slippers with our Aurea package, and to split the king bed in our kids' cabin so my 7 year old & 21 year old didn't have to share a bed. All requests I made when I booked in March and over the phone with an MSC agent. I was told by my agent & MSC customer service during my couple phone calls that there is a water slide for older kids & baby care so we could have one child-free dinner... both are false. I was also told they would decorate my son's cabin for hours 21st birthday on our Second day, but when I asked the on board crew they said that is never an option & I should do it myself apparently with my own supplies which I obviously did not bring since I was promised it would be provided. They then suggested I buy him a cake, again to make MSC more money. Speaking of child care, there is ZERO helpful signage to even find the kids club areas except for the baby play area where parents play in a less than inviting loud metal room filled with half broken toys and no way to sanitize them from the other babies. I called the reception and they were not helpful in finding the kids area. After 43 minutes of searching, I finally find the area & am told there is no baby care the first day because parents must register the baby the day before AND the hours they do offer it (9-11 am & 5-7 am) are completely inconvenient since that is when most babies under 3 either eat or sleep but they will not feed them and there is no quiet napping area for them. My 7 year old was bored & didn't want to stay longer than an hour because they were just watching movies on a TV despite all the planned events according to the sheet given to us. Additionally, the food was abysmal. I've had better tasting food with faster service at a hospital cafeteria. Despite the servers at Quattro Venti being very kind, patient, polite, and great with our kids the kitchen was so slow that dinner took almost 2 hours without dessert. Imagine how much fun that was with a 15 month old baby! My kids were incredibly sad they could only have ice cream during the lunch hours & that the buffet was not open with pizza or snacks during the evening while my 7 year old was still awake between 9-11 pm. They had entirely too many PA announcements of nonsense & then on our morning in the Bahamas they had crew only drills over the in cabin PA system for almost an hour, naturally around nap time. I was most appalled at the lack of customer service at the reception desk. First, no one would help my 21 year old put his credit card on his room key to shop. They only told him to use the machine so they could continue their chat with each other. Second, my husband and I were told we would receive $65 back in cash from our room charges because of the "inconvenience of the a/c not working" but we were told the morning of disembarking that we would not & we should have spent that money on the ship somehow. With the exception of a select few crew members, the crew made us feel like we were bothering them & it wasn't their problem. I just wanted to disconnect from tech (which is the only way to get an actual ship map or menus), take a weekend cruise to see my two youngest would do, give my older kids some autonomy to do what they each enjoy, have one child-free meal with my husband, and read a book on my breezy balcony while the baby napped. This wasn't a cheap event with two cabins, upgraded Aurea experience (still not sure what that benefit was), & the drink package. I thought Carnival was the bottom of the cruise barrel, but clearly it's MSC.

as a person who has cruised on other lines, this was not my favorite cruise, no attention to detail, no follow through. I had to call many time prior to the trip to straighten out issues, I had to get my own drinks at bars and pool. I had to fix my breakfast package myself and complete the paper to put on the door even after I was at the desk and was never informed what to do and they missed 2 of the 7 days that I was supposed to have service. Not very happy will not recommend.

Met a lot of wonderful people from around the world but the activities typically catered to the Latino culture only. It wasn’t very diverse at all. The food was hit or miss. A lot of miss.

First time sailing on MSC. Based on everything I've experienced I very likely won't go on another MSC cruise.

I have absolutely no complaints. The elevators do take long time since they're for sooo many passengers. That's expected I just took the stairs most times n left the lifts to the elderly

We enjoyed the laid back atmosphere and entertainment! We stopped in Nassau, and loved all the updates to the port. Our Ocean Cay day started a little late due to weather, but it was still great despite a little rain and gloominess

After reading some negativ comments about MSC, I was a bit worry. Honnestly, MSC did a very good job! Ships was clean, staff were great, the shows were great and I really like the food. I found their food beeing more healthy than on other north american based cruise lines. They prepare some little food dishes which were quite good too. I'll do another MSC cruise or sure.

My 14th cruise ever is going to be my last! MSC mastered the art of cheapenest! There next ship should be called: the Walmart of the seas! Calling safety as an excuse for your shortcomings (on a vacation provider contract!)is lame and should be compensated with cash,not a 50% of paid fare on our next cruise with them within this year!!!

DONT CRUISE with this ship. There is no entertainment for young black Americans, the food is horrible and this was the first ship i sail who's cruise director was awful. No variety of music or party Bars. A lot of the staff did not understand English. LOTS of Spanish Music & Entertainment. If you want to have fun and party, go on Carnival or Royal Caribbean Ship did not stop due to high winds and the only compensation offer was to people who want to sail again. That was VERY UNFAIR