MSC Lirica Cruise Reviews - Reviews

We sailed on he MSC Lirica from AMsterdam to the Baltic see and we had a wonderful experience with the cruise on all aspects.

The dining room service was horrendous. The wait staff was clearly untrained. They, not only couldn't explain the menu items, they couldn't understand what you wanted to order. There was no help from the head waiters or the matre'd's. I was not happy with the tipping charged to your account, because I would have liked to tip our room personell more than the dining personell. The food was below standard. For an Italian line, we were disappointed with the selections offered.

smaller ship but well run very friendly staff who worked tirelessly

The ship is very pretty, and with a little work could be wonderful. We cruised just after a shift change (most crew were new --- did not speak english). The food was almost all completely pre-packaged, frozen, microwaved and just plain terrible. Julian and the staff at the pool bar (Yani....) were wonderful. The kid's club staff (Matteo, Maria, and Leila were fantastic) however, if more than 30 kids, who were on our cruise, showed up they would be stretched thin.

this was the first time a member of the crew said no to a request. IT HAPPENED SEVERAL TIMES ON THIS CRUISE

Ship inself was clean. Exercise room convenient with sufficient equipment. Library built on trust in bulletinslocked but for 1 hr in am, 2 hrs in pm. Had to sign out usedbooks. MSC Club Members ignored when boarded. Told later weshould have registered, but no advance notice. Embarkationprocedure tiring, long lines, long waits. Daily entertainmentwas good and refreshing with variety. Nightly buffets inadequate content. Charge for iced tea at midnight buffet,when it's free all day. Cake portions at deck 11 buffet wereskimpy, small, and not appetizing. Sugar free Jello watereddown, as were some fruit drinks...apple, orange juice. Debarkation took long wait in theater w/hand luggage, butlocation baggage easy by color code.

This was our second cruise aboard the MSC Lirica. Our first was 4 years ago and it was superb, food and staff were terrific. UNFORTUNATELY, this cruise was awful, just plain awful. Food was terrible, dining room staff tried very hard but just could not communicate, we usually order one appetizer and the entree. They simply could not manage to get our food in a timely manner and could not understand what we wanted. We ordered a bottle of wine, it was brought and plunked down in a wine-cooler and the waiter walked away. We had to open it ourselves, etc. After the 4th night, we gave up and ate on deck 11 at the grill or the buffet. At least the food was fresher there and we could eat in a timely manner. The shows were good, albeit a bit on the dark side (the magician). The cabin staff were excellent, cabins immaculate. We will not be using MSC again.

We recently sailed the MSC Lirica from Citivecchia on a Western Mediterrean cruise. The boat was clean, the staff welcoming and a different show every night for entertainment. This was our first cruise ever and it was exciting just trying to figure out which restaurant we would eat at next. Not many folks from the USA on board and English not the primary language, however, the staff was fluent in at least four languages, including English. It was easy to get on and off the boat when the ship ported and information was easy to obtain about local interests. I loved it so much that I am already planning a Baltic Cruise for next year... during the warm months. Obviously I would cruise again... a good value and well worth the time and money.

This was our first cruise and aboard the MSC Lirica. We were duly impressed. First, our Alaska Airlines agent Angela was fantastic and extremely helpful in assisting us choose the ship, destination and room. We chose an outside view room which had a very large window to enjoy the water and port views (we will likely opt for a balcony next cruise). The room was close to an elevator and seemed convenient to all amenities. The overall ship was well laid out with good dining/eating options-food quality was very good. The entertainment was both diverse and exceptional. Although we had some hiccups after boarding the first day (likey due to late arrivals)- our luggage was delayed to our room and room service slow. After that service was certainly as we had heard about and expected. The staff were great, although they should smile a bit more and exude friendliness. We would definately look first to MSC on our next cruise.

Italian ship, communication with 5 or 6 different languages. Theater poor with poor decoration and poor program. Midnight buffet "light" without imagination

I would not recomment this cruise line to anyone thinking of taking a cruise. the staff was very unfriendly, even the waiters, and cabin attendants. The staff acted as though they were always to busy to answer a question or they would give you a "that's all I'm going to tell you, like it or tough"

Very clean, entertainment and food very good as well. Places to escape for tranquility, very accesible example: relaxing place next to exercise room. We took advantage of a special price for Georgia Residents!

Having sailed over 50 times, but never on MSC, wasn't sure what to expect.Called customer service to find out if pools were heated, they couldn't tell me, asked hours of kid's club, was told it was based on the number of kids on ship.Ship itself small but beautiful, escorted to cabin upon arrival is a nice touch, downhill from there.My A/C didn't work, took 2 days and 6 visits to "reception" to get resolved, ship itself was warm.Shows predominately Italian, German, French, yet was told ship make up was 80 % Americans and Canadians.Everything announced in 5 languages, annoying after a while, Casino staff rude, when spoke to Manager, he wanted to argue with me.

Poor choice of menu items and food was poorly prepared (overcooked)and tough cuts of meat. Service was not efficient (long waits to be served) and difficulty understanding their accent when they spoke English. Many passengers were dissatisfied with the cruise as well when asked. We enjoyed cruises on other ships very much....but.not this one!!!

my family and I had a great time . We loved the entire time on board. A lot of things to do while at sea. Love the shows after dinner time. Excelent stuff,very nice and friendly enviroment. Maybe more variety on the food selection,add more seafood, we understand is an italian cruise, but the had too much pasta. I gained 3 POUNDS!!!. Overall, we enjoyed and want to go again, we miss it already!

The ship was the right size for me and my wife. I mean it was not one of those that have 2 or 3 thsousand people to big you can not get the ser. This ship just right very clean oh yes the best i been on. The crew very nice .

We sailed from Ft Lauderdale to Jamaica,Columbia,Panama, Costa Rica and Honduras. The ship itself was beautiful, staff very pleasant. and the itinerary was great....However The total package is alot more than meets the eye. Bar costs.... from coke, water and drinks are more expensive, the entertaiment and deck activities are definately geared to the Europeans, not Americans. The shops onboard did not have the selections or deals of other cruise lines. NO FREE DECK ICECREAM. The food was good if you like Pasta dishes. We did have lobster one formal night but it was overcooked and no drawn butter was offered. The Buffets were the same. PASTA PASTA and more PASTA. The pool buffet was pizza and over done hotdogs and hamburgers which went with the rock hard bread. The coffee and tea was only offered from around 630 am to 1030 pm. No juice soda was offered after the buffet closed Unless you bought it from the bar.There was free incabin food service but had a very limited selection of foods. Parking was also a problem and very costly.

It is very small in comparison with the smaller well-known cruise ships. The entertainers lacked talent and personaltiy. However, the pool "entertainers" were AWESOME!! from 10am-5pm the entertainment by the pool was the daily highlight. NO SPLASHING IN THE POOL- Europeans, adults and children alike, do not tolerate any swimming, splashing, playing or simply enjoying yourself. Kids were frowned upon when they splashed in the kiddie pool. Kids were also frowned upon during the day where the majority of people were. They expected kids to just stay in the child care facility-that was not one of our options! If you are cruising to experience different contries and culture-then this is the cruise for you. If you have a family and want to enjoy yourself you may consider an American style cruise ship such as Royal Caribbean Carnival.

first time on the MSC Lirica and I would not recommend this line to anyone.

The ship was very nice. The rooms were larger and better then expected. The ports were very interesting and nice. The help were friendly and helpful despite there long work schedule. I would not hesitate to sail with msc again. It was a great experience. It was my second cruise. The first was with another carrier.