Marina Cruise Reviews - Reviews

Cruise line needs to desperately upgrade internet and cable availability. NO change since 2016. Almost no service on sea days.

Very disappointing thus cancelled an April, 2024 transatlantic cruise Miami to Barcelona on Oceania Marina. Will likely not patronize Oceania in the future after 6 cruises.

My evaluation of the ports is based upon our Oceania booked excursions, which were from so-so to terrible.

My sister and I took the Oceania cruise from Iceland to London in late august 2023. On the last day in Iceland, my sister and I went on an Oceania sponsored expedition to ride Icelandic ponies. My sister fell while getting on her pony and was severely injured with a brain bleed and a shattered elbow which required imminent surgery. I was put in the position to fly her home with absolutely no assistance from the cruise ship or port agent. The tour operators helped me as much as they could including staying with us at the Icelandic hospital while x-rays were taken and to help get us transportation to a hotel near the regional airport. Since this was our last stop in Iceland, we had to get our belongings and passports off the ship which happened but they charged me $100 in cash to get our things. I then had to get my sister who was on pain pills and in a wheel chair from the reginal airport to the international airport in Reykjavik with two 50 pound bags and four carry-ons with no assistance from anyone. I took her to Oregon where she lives for immediate surgery. When I landed in Portland with her, I started trying to call Oceania to help get me home to Charlotte and talk to someone about what happened. After many, many calls and very long wait times, I finally got a flight home but they told me any further communication would have to be done by email to Guest relations. The first and only person who reached out to me was the travel insurance people to open a claim which four months later has still not been paid. After at least 20 written communications with guest relations, which they insisted on, they took no responsibility and claimed I was contacted by several people while still in Iceland which I disproved through phone records and still no action was taken. They said "sorry for the "inconvenience" and please sail with us again". I was an d still am outraged and my sister will have a permanent disability and they don't care, Their guest relations is a joke. I even sent the information and my proof of no help or communication to their CEO in Miami and still no response. Don't believe Oceania will take care of you became they won't. Take caution if you ever decide to sail with them.

Ship experience did not meet our expectations for a luxury cruise. Oceania service, food, and facilities were disappointing as compared to our previous experiences with premium cruise lines such as Celebrity and Holland America. For the increased cost we expected a step up, but that was not what we found on Oceania. We did enjoy the itinerary and ports of call even though it was tiring to be exploring at a different port every day. We learned that we can do better by touring on our own or with tour providers other than the ship excursions.

This was our first Oceania cruise after using Celebrity for many years. Pros of Oceania are less people, better food (although Celebrity's food is very good), and easier and quicker to get on and off the ship. Cons for Oceania are the evening entertainment was not very good, in our opinion, except for the comedian and one lively Mexican singer. That being said, we have two more Oceania cruised booked on their newer ship, Vista.

We had a wonderful time. We took our three children, and their spouses, on their first cruise. The ship and service couldn't have been better.

Overall, a very good cruise. We already have other cruises booked with Oceania. The main areas needing improvement are the excursions. They are generally "good" but not "great".

Casino small, would have liked more choice of entertainment

The cruise was great. The meat at the Pollo Grill could use some aging or better cuts. It was too tough. A little more variety at the regular eating places. If you are there for more than a week, you get the same menus. Entertainment was fabulous. The Italian tenor was spectacular and Samantha Ivey was so good. Enjoyed the dancers/ singers. Great talent. Comedian was very good.

Disappointing as my husband got covid on the ship and was confined to our cabin for four days. The medical bill for this was $1458, for one visit to the doctors, tablets, test and an injection which all took less than 45 minutes.

We were very happy with our room including housekeeping staff. Although we were assigned a butler, we really did not make use of him. Dining was excellent with very ample portions. I would take another Oceania cruise.

On the whole the food was good. There is plenty of space to sit and while away an hour or so. The library is nice

This was our first Oceania cruise and we were thrilled with the ship, the entire staff, delicious meals in every venue, and our beautiful stateroom. We have booked another cruise with Oceania for April, 2024.

Our second Oceania cruise on the Marina and we will do it again. We have booked the Vista for Panama Canal cruise in 1/2025. We may try one of the smaller ships if we find an itinerary that we like. Many thanks for a wonderful adventure to Antartica! We met so many new friends on this trip. South America is no longer on my bucket list. DONE!

Loved the itinerary. The pre-cruise excursion to Iguazu Falls was amazing and so glad we went. Antarctica exceeded expectations, absolute beautiful. Very disappointed in our experience on the MARINA. We sailed on Oceania Insignia in 2019 on an Around the World cruise and expected similar service and amenities on this voyage. Staff on MARINA seemed more focused on making sure they were right instead of “making it right”.

The cruise to Antarctica was spectacular. The ports of Buenos Aires, Puerto Madryn, Ushuaia, Puerto Montt were very good and worthwhile. Punta Arenas was okay. We didn't see the Falkland Islands that we really wanted to. The port of Laguna San Rafael was listed as a port but was really an anchorage where you could not get off and that was not made clear before the trip. The other ports could have easily been missed with no great loss. Oceania which was billed as a luxury cruise with the best food on the water was really like many of the other cruise lines. We were not impressed by their food or terrific service. However, seeing Antarctica made up for a lot of other shortcomings.

I have sailed on Oceania before. Post Covid seems that they are not as good as before. Less choices.

Excellent itinerary met our expectations, Oceania service leaves a lot to be desired compared to other luxury cruise lines

We’re NCLH Shareholders and we were expecting service and cuisine to a higher standard than we receive with NCL. We had just come off of a 21 day NCL cruise in November 2022 and it was far superior to our 1st experience with Oceania. We spoke with passengers who had made multiple Oceania cruises and they too were disappointed in the service, excursions and cuisine on this 21 day Holiday Cruise. After completing a review on the 3rd day of the cruise and going to the Reception desk regarding why our Anniversary was ignored, we anticipated a response to our concerns. During the 21 day cruise we never heard from anyone. Shame on Oceania on the way they treat customers.