Terrible cruise to Alaska

Maasdam Cruise Review to Alaska

Cruises: 7+ cruises
Review: 1
Helpful Votes: 24

Overall rating:

2.1 out of 5
Maasdam

21 Night Ultimate Alaska & Pacific Northwest Adventurer (San Francisco Roundtrip)

Sail date: May 07, 2019

Ship: Maasdam

Cabin type: Suite

Cabin number: 020

Traveled as: Couple

Reviewed: 2 years ago

Review summary

NEVER TRAVEL AGAIN WITH THEM. THEY KEEP MY MONEY AND HUMILLIATE ME. PUT ME ABORD ON ARREST IN MY SUITE THE THEY OF VANCOUVER WITH THE SECURITY CREW BEFORE THEY EXPULSE IN THE BAD WAY OF THE SHIP.

Embarkation

1 out of 5
Terrible

Ship experiences

Food and Dining

3 out of 5
nothing extraordinary

Onboard Activities

1 out of 5
No fun activities on board

Entertainment

I do not see any show on board

Children's Programs

I do no travel with children

Service and Staff

1 out of 5
I have problems with de tub of my suite from the first day. The excursion always delay and I complain about that, and the result is that the Cap. Ryan Whitaker expulse me of the ship in Canada on my own, with a false accussation against me of been homophobic with someone of the crew, but the real reason is beacuse I was witness of the accident of another passenger and he dont want we make contact. I expose my life and my health because of him returning by my own to USA. The cruise end in San Francisco 5 days later. Not in Canada. Also dont refund me my money of the last 5 days of the travel.

Ship Quality

1 out of 5
Old ship with a lot of details

Cabin / Stateroom

1 out of 5
the size is well. The cleanliness not so well. The bathroom is with problems and smell very bad.

Ship tip

My tip: no travel in the Maasdam and be careful of Cap. Rayn Whitaker, he is a bad man.

Ports of call

San Francisco, California Did not visit port

was the aboarding day

Ketchikan, Alaska

3 out of 5
They dont return us to the ship at the end of the excursion

Sitka, Alaska

3 out of 5
The ATV fails because the oil of the engine has problems. Is a 4x4 excursion.

Cruise Hubbard Glacier

5 out of 5
MAGNIFICENT VIEW

Cruise Prince William Sound

5 out of 5
GEORGEOUS PLACE

Valdez, Alaska

3 out of 5
THEY DONT RETURN US TO THE SHIP T THE END OF THE EXCURSION

Cruise College Fjord, Alaska

5 out of 5

Homer, Alaska

3 out of 5
BEGINS LATE

Kodiak, Alaska

1 out of 5
I CANCEL MY TOUR BECAUSE I AM WET BECAUSE THE EXCURSION GUIDE GET LATE, AND I DISCUSS ABOUT PUNTUALLITY WITH THE SHORE EXCURSION EMPLOY

Haines, Alaska

5 out of 5
THE SKAGWAY TRAIN IS A VERY GOOD TOUR.

Cruise Tracy Arm Fjord, Alaska

5 out of 5

Juneau, Alaska

1 out of 5
1 CANCEL THE TOUR BECAUSE TWO HOURS BEFORE THE HOTEL MANAGER CONFRONT ME WITH DE MANAGER OF EXCURSIONS AND HE INSULT ME SAYING THAT I AM A LYER. BECAUSE OF THAT I CANCEL THE REST OF MY TOURS WITH HAL CRUISE.

Cruise Frederick Sound

5 out of 5

Wrangell, Alaska

1 out of 5
I WALK THE PORT. THERE IS NOTHING ATRACTIVE TO SEE.

Cruise Inside Passage, Alaska

5 out of 5

Vancouver (Canada Place), British Columbia

1 out of 5
THE CAPTAIN EXPULSE ME, INSULTED ME, HUMILLIET ME, AND PUT ME OUT OF THE SHIP WITH MY LUGGAGE AT 9:30AM.

Disembarkation

1 out of 5
VERY BAD. IN VANCOUVER, AGAINST MY WILL, AND EXPOSE MY LIFE AND HEALTH IS RESPONSABILITY OF MAASDAM CREW.
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