Fraudulent advertised port-of-call at Pitcarin Island.

Maasdam Cruise Review to South Pacific
Experience: 4-6 cruises
Reviews: 2
Helpful Votes: 13

Overall Rating:

2.8 out of 5
Verified Review
Maasdam

48 Night Kon Tiki & Polynesian Voyager (Ft. Lauderdale To Papeete)

Sail Date: September 10, 2018

Ship: Maasdam

Cabin Type: Oceanview

Cabin Number: 420

Traveled As: Couple

Reviewed: 10 months ago

Review Summary

Poor cabin conditions at the start of the cruise and the fraudulent advertising/marketing of Pitcairn Island as a port-of-call made an otherwise enjoyable cruise disappointing.

Embarkation

3 out of 5

Ship Experiences

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Children's Programs

Service and Staff

3 out of 5

Ship Quality

2 out of 5

Cabin / Stateroom

2 out of 5

Ship Tip

Maasdam is a nice sized ship with generally good facilities, but it also shows its age. The crew was almost constantly fixing and painting something, life boat 12 was out-of-service for the first half of the cruise because the lift mechanism was being repaired. Hot water was available only part time for the first few days of the cruise, the bath tub drain did not function and the shower walls and curtain were mildewed and dirty. Cabin stewards were not a attentive as on previous Holland-America and/or Princess cruises. The men's restroom on the Lido deck near the pool was very dirty and smelled awful. Holland America fraudulently listed Pitcairn Island as a port-of-call, which according to the Maasdam Captain was never meant to be a port-of-call and never will be.

Ports Of Call

Ft. Lauderdale (Port Everglades), Florida

3 out of 5

Santa Marta, Colombia

3 out of 5

San Blas Islands, Panama

2 out of 5

Enter Panama Canal At Cristobal

3 out of 5

Panama Canal Transit

3 out of 5

Exit Panama Canal At Balboa

3 out of 5

Golfito, Costa Rica

3 out of 5

Puerto Quepos, Costa Rica

3 out of 5

Puerto Caldera, Costa Rica

3 out of 5

Cross The Equator

3 out of 5

Guayaquil, Equador

3 out of 5

Salaverry (Trujillo), Peru

3 out of 5

Callao (Lima), Peru

3 out of 5

General San Martin (Pisco), Peru

3 out of 5

Easter Island

4 out of 5

Henderson Island

1 out of 5

Adamstown, Pitcairn Islands

1 out of 5
Holland-America fraudulently advertised Pitcairn Island as a Port-of-call. The printed itinerary (which I have a copy) showed a stop at the island as a port-of-call from 8AM to 2PM. But according to the ship's Captain, Pitcairn never was and never will be a port-of-call because the island's facilities are not adequate to land tenders even in excellent weather and sea conditions. Holland-America's advertisement and marketing of Pitcairn as a port-of-call is completely fraudulent. Even the on-broad excursion desk showed Pitcairn as a port-of-call as late as the day after the scenic cruise around the island. Holland-America owes my wife and I (and all other passengers) a refund for the false advertising and fraudulent marketing of Pitcairn Island as a pot-of-call.

Fakarava, Tuamotu Archipelago

3 out of 5

Rangiroa, French Polynesia

3 out of 5

Bora Bora, French Polynesia

3 out of 5

Moorea, French Polynesia

3 out of 5

Papeete, Tahiti

3 out of 5

Atuona, Hiva Oa, Marquesas Did not visit port

Nuku Hiva, Marquesas Did not visit port

MAROE BAY, HUAHINE ITI, FRENCH POLYNESIA Did not visit port

Rarotonga, Cook Islands Did not visit port

Raiatea, French Polynesia Did not visit port

Disembarkation

3 out of 5
Was this review helpful? 7

3 Comments

Leave A Comment

Remember: Be polite and respectful. Our diverse community is home to members with different opinions and a broad range of cruise experiences.

Other Reviews Of This Sailing