Koningsdam Reviews

117 reviews




Contributor Level: Purser
4 out of 5

Ok but not my favorite cruise line

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Sail Date: / Traveled As: Family (older children)
Embarcation easy. and well organized. Day time activities seem slow and maybe more appealing for 70+ but lacked enthusiasm and vitality for my taste. Most of the programming was come listen oh...BUY BUY BUY...Staterooms SMALL , actually smallest Ive seen compared to other ships. Others who cruise this line often said: gelato pay bar, Dive in, and other revenue producing stands added to this ship take away from cabin space. Entertainment in evenings not always happening. Sail away night...no show!

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Contributor Level: Deck Hand
4 out of 5

Noray cruise

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Sail Date: / Traveled As: Family (older children)
Excellent food in all dining venues. Poor service in main dining room because it is understaffed. Entertainment quickly deteriorated during the week.

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Contributor Level: Purser
4 out of 5

What happened to Holland America?

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Sail Date: / Traveled As: Family (older children)
The cruise is what my husband, daughter and I made it. Cruise director did not do anything that helped us in planning events or entertainment. Without our own input it would have been a pretty boring cruise.

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Contributor Level: Deck Hand
4 out of 5

Koningsdam July 30- Aug 6, 2027

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Sail Date: / Traveled As: Family (older children)
Would recommend this particular itinerary and ship. It is a very relaxing experience and plenty of sightseeing. The food at the Lido deck is probably better and faster than the dinning room. Ko ko

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Contributor Level: Deck Hand
4 out of 5

Beautiful and Picturesque

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Sail Date: / Traveled As: Family (older children)
We enjoyed the ship, the food and the service. The activities were a little light. The reservation only restaurants were all fantastic as was almost all of the crew. We really loved the active options like kayaking and hiking in the ports. Pulpit Rock was beautiful and Flan was one o f the prettiest areas that I have been to. Cruising through the fjords was beautiful.

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Contributor Level: Purser
5 out of 5

Wonderful time on a Wonderful Ship

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Sail Date: / Traveled As: Family (older children)
Enjoyed the whole 14 days. Staff and locations could not have been better. Just be prepared for cold and rain since that is the norm in Norway. We had several clear sunny days but was told this is not the norm.

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Contributor Level: Deck Hand
5 out of 5

Nine Norwegian ports and 5 sea days

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Sail Date: / Traveled As: Couple

The Fjords, cities and Norwegian countryside are beautiful.  This is the best of Norway on a fantastic, new ship. 

 

Being a new ship, the climate control in the cabin works well and the rooms are well insulated so there are few noises other than the toilet flushing.  The television could use more development.  The initial volume level is scary and the channel selection is sparse.

 

 

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Contributor Level: Deck Hand
5 out of 5

Fjords and Midnight Sun

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Sail Date: / Traveled As: Couple

Calculating the sun's lowest point, elevation and direction at the time of the Vernal Equinox was the most interesting activity for me.   Experiencing the vast network of fjords of Norway was the most geographically and geologically interesting..

The piano quintet performances were outstanding entertainment.

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Contributor Level: Deck Hand
2 out of 5

Our experiment with Koningsdam

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Sail Date: / Traveled As: Couple

This was our first time on Koningsdam but the third time with HollandAmerica Cruise Line.  Food quality - as expected.  Food service - poor.  Some of the food-servers have an attitude that they do not like to serve you more food  when asked.  Most of them have no smile on their faces. Lido Market cleanliness - poor.  We observed how the tables and chairs/seats are being cleaned:  one little green towel is being used to clean more than 10 table tops; all the food residues are swept from the table tops to the chairs/seats; the same towel is used to clean more than 20+chairs and seats; the same towel is used again to clean the bottom of the tables.  There is a big white bucket underneath the dirty dishes counter but contains very little water; however, we are not seeing the little green towel is being washed in the bucket.  The floor is vacummed while the passages are still eating.  We are forced to lift our feet so that our eating area can be vacuumed.  The coffer/tea/water bars are always wet. Dining room service - good.  Stateroom - bathroom is a plus; our housekeepers are keeping our stateroom clead and orderly; they are friendly and cheerful. 

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Contributor Level: Purser
3 out of 5

Mixed review

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Sail Date: / Traveled As: Couple

Had wonderful dining room service (hats off to Eddie) and great cabin steward (DaDang was really good), Jewelry store staff was terrific (Mariana, Lavinia and Eric). Alex with the Shore Excursions desk was outstanding in helping us pick out meaningful and physically doable tours. Did not like some of the changes to cruising that Holland America and other cruise lines are making. Food was mediocre, and limited in its variety. Main stage entertainment was nothing special, although I did like the fact that they had different lounges for different types of music,

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Contributor Level: Purser
5 out of 5

Wonderful crossing.

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Sail Date: / Traveled As: Singles/Friends

I very much enjoyed the trip itself, the boat was new and modern, the food fantastic as well as the entertainment. Staff was helpful, friendly, and attentive. Wonderful people from all over the world, although mainly the Philippines and Indonesia.

 

I would highly recommend this way of travel to any who enjoy the water.Happy

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Contributor Level: Second Mate
5 out of 5

Nice Way to Relax and Get to Europe!

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Sail Date: / Traveled As: Couple

We loved our cruise and this new ship is just wonderful -- we loved the clean smooth fresh lines and how neat and clean everything is from top to bottom. The "Behind the Scenes" tour that was an additional USD150 was a nice way to see what happens behind the scenes but we were a bit sad that the captain was too busy to see the entire group for it's two-day tour. Nonetheless, the seas were not too rough and the entire staff was just over the top wonderful. A trip we will certainly make again in the near future! 

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Was this review helpful? 5
Contributor Level: Purser
5 out of 5

Mediterrean Treasures

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Sail Date: / Traveled As: Large Group

All the ports we were in were all great. My favorite was Santorini. I wish we stayed there for a few more days. One day is not really enough to really explore the place.

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Contributor Level: Deck Hand
3 out of 5

Adriatic adventures

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Sail Date: / Traveled As: Couple

I enjoyed the speaker who was a captain in the navy and a MD. He was very informative. 

I loved Croatia. We had an excellent guide 

I think the Greek islands that we had to tender to were beautiful 

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Contributor Level: Deck Hand
4 out of 5

Great trip... but budget in advance

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Sail Date: / Traveled As: Couple

The ship and crew were spectacular.  Each port had it's good and bad points, but the variety in this cruise is very good.  The amenities on board were very good, but not as many as I've seen on other cruises.  The only bad comment I have is in the Holland America up-sale... too many on board activities require an up-sale and purchase.  We enjoyed the SPA area and wine tastings, but the thermal pool, steam room, heated lounges, and yoga classes all came at an up-sale cost.  We really enjoyed the wine tasting and blend sessions, but these also required up-sale and cost.  Internet and cell phone access was also an up-sale.  We thoroughly  enjoyed this cruise, but we should have budgeted an additional $1,500 to completely enjoy all the ship had to offer... and Holland America should consider increasing their base room cost and providing a more all-inclusive option.

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Contributor Level: Purser
2 out of 5

Disappointed

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Sail Date: / Traveled As: Singles/Friends

My favorite part of the cruise was going to the Islands, the Billboard piano players Sarah and Will and most of the shows.  I didn't like, my cabin location, the food, the embarkation where you were boarded by your number and sat and waited and I felt like I was living in a nursing home for 11 days!  I expected much more going on in the evening then the same two B B King and Billboard for 11 nights, early closures of lounges and eating places and I don't go in a smoke filled Casino, which was really disappointing.  This was my first Holland America Cruise as I'm a Celebrity Cruiser and I don't plan on taking Holland America again.  Very disappointed.  It would be great if I was in my 80's and 90's!  Good for those folks to be able to enjoy.

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Was this review helpful? 11
Contributor Level: Deck Hand
5 out of 5

BEAUTIFUL KONINGSDAM

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Sail Date: / Traveled As: Couple

The new Koningsdam is a real gem with beautiful lines and a new contemporary look to go along with the old traditional charm.

The cabins and suites are roomy enough to make you feel at home with plenty of space to move around and storage to hold all of your clothes.

The food selections and quality were at a new high level of taste and diversity in all of the dining areas and special restaurants.

A new star on the ocean.

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Contributor Level: Purser
5 out of 5

Terrific Experience

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Sail Date: / Traveled As: Couple

Our 10 days on Koningsdam in the Southern Caribbbean were wonderful.  The ship itself was sparkling new and very luxurious.  Our stateroom was lovely.  Our room stewards were terrific .  The food on the ship was excellent --- both in Lido Market and in the dining room.  We formed lasting friendships with the other couples at our table.  The evening entertainment was good as well .  Several of the shows were really top notch!!!  We appreciated the 6 ports we visited --- all new to us.  The one aspect of the cruise which took us a bit by surprise was the average age of the passengers.  There were tons of wheelchairs and walkers aboard, which we had never experienced before to that extent.  The ship was very quiet and it was definitely not a party ship.  All in all, it was an awesome time.

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Contributor Level: Deck Hand
5 out of 5

Great ship, wonderful staff, phenomenal cruise!

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Sail Date: / Traveled As: Singles/Friends

The new ship is absolutely beautiful and extremely comfortable but the crew really made the cruise fantastic! We could not have had pleasanter or more professional service.

Our  group of four thoroughly enjoyed the food, entertainment and amenities.

we would recommend that a mechanism be added so that the announcements could be heard in the cabins by those who want it.

The spa needs to provide larger robes for those who are larger than a size 10-12 given the clueless you serve.

The scheduling personnel at were great to work with.

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Contributor Level: Purser
4 out of 5

Stellar Ship but some things to avoid

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Sail Date: / Traveled As: Couple

Stellar ship, so new and upscale. The waitstaff for main dining were really awful. So many other cruise passengers were upset and complaining about their experience. Our first night, we didn't get our food until an Hour and 45 minutes after we sat down. Was very difficult to just get water and butter for the table. 

Whatever you do, don't pay the fee for the spa amenities.  We were so disappointed. The amazing Hydro pool that you see in the photos and the videos of the ship was only hot the first day when we decided to join and was less than lukewarm every day after for the remainder of the cruise. The massaging water jet shower also stopped working and there is never enough seating for the warm recliners. For access we paid $349 for the two of us and they wouldn't refund a penny even though half the amenities were not working or constantly had to be requested to be turned on because they would just stop like the steam room.  However overall the ship is so beautiful and the itinerary amazing that we would still go back. Next time we would just avoid main dining and the spa.  Also whatever you do do not book a room on deck 4. This is the deck where the ship employees have their lounge and bar and smoking is allowed which gets into the hallway and makes your room smell like smoke and there's increased bustle and activity from the employees at all hours which can really be annoying. This is especially true if you were staying at the front of the ship on deck 4. 

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