Royal Made Changes and NOT for the best.

Jewel of the Seas Cruise Review to Europe - Western Europe

Cruises: 7+ cruises
Review: 1
Helpful Votes: 23

Overall rating:

3.3 out of 5
Verified Review
Jewel of the Seas

12 Night British Isles (Amsterdam Roundtrip)

Sail date: May 24, 2023

Ship: Jewel of the Seas

Cabin number: 3134

Traveled as: Couple

Reviewed: 1 year ago

Review summary

Disappointed. NOTHING MORE TO SAY THE FOOD WAS A DISAPPOINTMENT AND THE ROOM ATTENDANT AND SECURITY WAS A DISAPPPOINTMENT.

Embarkation

3 out of 5
Checking in is much better than ever before.

Ship experiences

Food and Dining

1 out of 5
Every cruise I request the table seating for two and every time I receive a table for ten. Royal every time wants to blame it on Delta Vacation's and say they never put in the request. I know this is not the case I do know it is Royal who is not sharing the information with the cruise. So, it is a battle every time. I would think being a Diamond Status they would try at least one time to accommodate. Royal use to be accommodating with substitutes on the menu. NOW it is all about them making money. The food for main dining is the same taste every night. They had Mexican them food one night and we love Mexican. Well for beans and rice it was white rice and pork, and beans verses pinto beans. They had enchilada but, in a burrito, shell. The Chef is from India, so I wanted to give him the benefit of the doubt, but the food is the worse I have ever tasted. I strongly feel this as Diamond Members Royal was always our first choice. They made so many cutbacks and yet upped the tipping and cost on everything!!

Onboard Activities

4 out of 5
Fitness

Entertainment

2 out of 5
One night they canceled the show as someone got hurt during the day. The stage show had twice Argentinian dancing and it was boring. For the movie theatre they showed the same movie in the theatre three times. It would be nice if they had popcorn for the movie theatre, Not had to do but would be a nice fit.

Service and Staff

1 out of 5
The room Attendant did everything possible to not show her face. You cut down on the service where they do not provide nighttime service, yet the tipping is the same. NOT COOL! I asked for a flat pillow and the room steward had no idea what that was, so he had some other guys deliver us a sponge pillow. The kink in my neck for days. As Diamond member they normally provide cookies and or snacks in your room with a welcome gift NOTHING. WE received NOTHING.! We have needles as my husband is a diabetic and requested the container and it was not in our room. We requested it twice with the room steward and still nothing. Main Dining waiters were good.

Ship Quality

4 out of 5

Cabin / Stateroom

4 out of 5
YOU HAVE THE WRONG ROOM. Our room was 3524

Ship tip

If you sailed before you will NOT the changes significantly. NOT IMPRESSED

Ports of call

Amsterdam, Netherlands

5 out of 5

Inverness, Scotland

5 out of 5

Belfast, Northern Ireland

5 out of 5

Greenock (Glasgow), Scotland

5 out of 5

Holyhead, Wales

5 out of 5

Liverpool, England

5 out of 5

Cobh (Cork), Ireland

5 out of 5

Dover (London), England

5 out of 5

Disembarkation

1 out of 5
Entrance upon the return the ship security was rude and pushy
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