Misrepresentation

Jewel of the Seas Cruise Review to Europe - Mediterranean

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 8

Overall rating:

2.8 out of 5
Jewel of the Seas

9 Night Greek Isles (Rome Roundtrip)

Sail date: May 20, 2019

Ship: Jewel of the Seas

Cabin type: Oceanview

Traveled as: Couple

Reviewed: 1 year ago

Review summary

We booked the Greek Isles cruise on the Jewel of the Seas departing from Civitavecchia on May 20. We made the reservation directly on the Royal Caribbean site. We selected an ocean view stateroom. The picture in the booking process was showing a large window which is important to me as I am claustrophobic. When we boarded the ship we were assigned a stateroom on the second deck lighted only by a small pothole. In addition the second deck was used essentially for crew lodging and storage of equipment and should not have been used for high paying customers. This is clearly a case of misrepresentation and deceptive advertising. We have made a number of cruises over the years, but Royal Caribbean is by far the worst cruise company we have ever used. Everything was mediocre, starting with the food. The ship was crowded, as well as the shore excursions (groups of 54 people. Once you are on-board the ship, you feel you are a lemon that must be squeezed. Most drinks at the bars are $12 and up (plus mandatory 18% service charge). In the restaurants it is hard to find a bottle of wine below $50.

Embarkation

4 out of 5
Fast and efficient

Ship experiences

Food and Dining

2 out of 5
Poor quality food

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

3 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

1 out of 5
Very small, dark, only a pothole. Not at all what we expected from advertising

Ship tip

Try to switch to a different cruise line

Ports of call

Messina, Sicily

4 out of 5
Went on our own to Taormina

Valletta, Malta

3 out of 5

Mykonos, Greece

4 out of 5

Santorini, Greece

4 out of 5

Piraeus (Athens), Greece

3 out of 5
Booked excursion with the ship: expensive and crowded

Naples, Italy

3 out of 5
Booked excursion with the ship: expensive and crowded

Disembarkation

4 out of 5
Was this review helpful? 8

5 Comments

Leave a comment

Remember: Be polite and respectful. Our diverse community is home to members with different opinions and a broad range of cruise experiences.

Other reviews of this sailing