horrible experience 90% of the crew were rude

Jewel of the Seas Cruise Review to Europe - Mediterranean

Cruises: 7+ cruises
Review: 1
Helpful Votes: 37

Overall rating:

3.4 out of 5
Verified Review
Jewel of the Seas

7 Night Greek Isles (Rome Roundtrip)

Sail date: July 01, 2018

Ship: Jewel of the Seas

Cabin number: 8122

Traveled as: Large Group

Reviewed: 6 years ago

Review summary

Poor AC, hot drinks, 90% of the personnel was very rude and treated us really bad, i made a reservation for dinner on monday night july 2 which was the formal night we were a group of 11 and most of the women in our group were wearing heels, we waited 40 minutes and then they sent us to Geovannys which we were not in the mood for italian food that nigh but the hostess forced us to go telling us that we should be glad that we had a table for free in that restaurant then we walked and took the stairs to the next level (with heels) , the server there was rude and racist and made weird jokes and made us feel uncomfortable, he appoligized at the end but it was too late, drinks were charged to our rooms at the begining and we had to make a couple of trips to fix it this is my 7 cruise 3rd with royal caribbean and never had such horrible experience , we were a group of 11 and each one of us had adifferent bad experiences either the bars, lounges, teens club etc . On the other side food was great, good cheffs good flavor and the room attendant was good too

Embarkation

4 out of 5

Ship experiences

Food and Dining

3 out of 5
food was good drinks horrible teach bartenders to prepare drinks

Onboard Activities

3 out of 5

Entertainment

1 out of 5

Service and Staff

1 out of 5
very rude staff

Ship Quality

4 out of 5

Cabin / Stateroom

4 out of 5

Ports of call

Civitavecchia (Rome), Italy

3 out of 5

Santorini, Greece

5 out of 5

Mykonos, Greece

5 out of 5

Piraeus (Athens), Greece

5 out of 5

Katakolon (Olympia), Greece

5 out of 5

Disembarkation

2 out of 5
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2 Comments

happymo    6 years ago

I will take my hand fan just in case but we are going with a positive attitude and we will have a great time.

TheSnoMan    6 years ago

When we cruised Brilliance in Nov 2016 (it is a sister ship of Jewel) I noticed AC in general was not as cool as I though it should be on ship in general and in room. For what it is worth that class of ships is rated for cooler climates not hot ones.

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