horrible experience

Jewel of the Seas Cruise Review to Europe - Mediterranean

Cruises: 7+ cruises
Review: 1
Helpful Votes: 20

Overall rating:

3.1 out of 5
Verified Review
Jewel of the Seas

7 Night Greek Isles (Rome Roundtrip)

Sail date: July 01, 2018

Ship: Jewel of the Seas

Cabin number: 8128

Traveled as: Large Group

Reviewed: 3 years ago

Review summary

Poor AC, hot drinks, 90% of the personnel was very rude and treated us really bad, i made a reservation for dinner on monday night july 2 which was the formal night we were a group of 11 and most of the women in our group were wearing heels, we waited 40 minutes and then they sent us to Geovannys which we were not in the mood for italian food that nigh but the hostess forced us to go telling us that we should be glad that we had a table for free in that restaurant then we walked and took the stairs to the next level (with heels) , the server there was rude and racist and made weird jokes and made us feel uncomfortable, he appoligized at the end but it was too late, drinks were charged to our rooms at the begining and we had to make a couple of trips to fix it this is my 7 cruise 3rd with royal caribbean and never had such horrible experience , we were a group of 11 and each one of us had adifferent bad experiences either the bars, lounges, teens club etc . On the other side food was great, good cheffs good flavor and the room attendant was good too

Embarkation

4 out of 5

Ship experiences

Food and Dining

1 out of 5
horrible drinks

Onboard Activities

3 out of 5

Entertainment

1 out of 5

Service and Staff

1 out of 5
extremely rude and racists

Ship Quality

4 out of 5

Cabin / Stateroom

4 out of 5

Ship tip

train your crew better

Ports of call

Civitavecchia (Rome), Italy

4 out of 5

Santorini, Greece

5 out of 5

Mykonos, Greece

5 out of 5

Piraeus (Athens), Greece

5 out of 5

Katakolon (Olympia), Greece

5 out of 5

Disembarkation

1 out of 5
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