Slight Let-Down

Jewel of the Seas Cruise Review to Caribbean - Southern

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 23

Overall rating:

4 out of 5
Verified Review
Jewel of the Seas

7 Night Southern Caribbean (San Juan Roundtrip)

Sail date: March 26, 2017

Ship: Jewel of the Seas

Cabin type: Balcony

Cabin number: 1514

Traveled as: Couple

Reviewed: 4 years ago

Review summary

Overall not a bad ship - it was clean and our room steward, Wilton, was awesome and attentive. I was expecting better service from crew because it was a smaller ship; however, I was disappointed. Room service for breakfast was ordered for 7:30 and did not arrive until 8:45am (after we left). Buffet did not change-up - ALWAYS the same exact food for lunch. We were supposed to meet for excursions at 8am and one day, they started calling groups at 7:56am - we luckily arrived to meet early, but then only waited on the stairwell near the gangway since the doors were not open yet. The last morning, the Windjammer had no coffee cups at both stations - one station told me to go to the other only to find out they had no cups either - very frustrating! Finally found cups at an unmanned station only to find no coffee there. Not a good way to end the cruise. Also, the pool tables had 5 sticks with no tips - only 1 workable stick. All-in-all, found that this ship lacked attention to detail and some communication issues.

Ship experiences

Food and Dining

5 out of 5
Dining room was great - buffet was boring

Onboard Activities

3 out of 5
Not bad for one sea day; however, it may have been lacking if there were more time spent on the ship. Pool cues need to be repaired

Entertainment

5 out of 5
Headliners were awesome - great comedians and juggler. The production shows were a bit drab

Service and Staff

3 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
Nice room - well-equipped. Roomy enough for the two of us

Ports of call

San Juan, Puerto Rico

5 out of 5

Charlotte Amalie, St. Thomas

3 out of 5

Basseterre, St. Kitts

5 out of 5

St. John's, Antigua

5 out of 5

Castries, St. Lucia

5 out of 5

Bridgetown, Barbados

5 out of 5

Traveler Photos

Captain pivoted the ship off of St. Lucia for awesome view of pitons at sunset Stranger in my bed
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