Jewel of the Seas Cruise Review to Caribbean - Southern
Overall not a bad ship - it was clean and our room steward, Wilton, was awesome and attentive. I was expecting better service from crew because it was a smaller ship; however, I was disappointed. Room service for breakfast was ordered for 7:30 and did not arrive until 8:45am (after we left). Buffet did not change-up - ALWAYS the same exact food for lunch. We were supposed to meet for excursions at 8am and one day, they started calling groups at 7:56am - we luckily arrived to meet early, but then only waited on the stairwell near the gangway since the doors were not open yet. The last morning, the Windjammer had no coffee cups at both stations - one station told me to go to the other only to find out they had no cups either - very frustrating! Finally found cups at an unmanned station only to find no coffee there. Not a good way to end the cruise. Also, the pool tables had 5 sticks with no tips - only 1 workable stick. All-in-all, found that this ship lacked attention to detail and some communication issues.
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