Declining services

Jewel of the Seas Cruise Review to Caribbean - Southern


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Votes: 9

Overall Rating:

3.0 out of 5
Verified Review
Southern Caribbean Holiday
Sail Date: August 02, 2014
Ship: Jewel of the Seas
Cabin Type: Balcony
Cabin Number: 7034
Traveled As: Large Group
Reviewed: 3 years ago

As a former guest on Royal Caribbean cruises (actually 7) - I was somewhat disappointed to notice a decline in services and amenities on the ship - No more midnight buffets - no captain's dinner nor did not see captain even once - no appearance at all - dining took up to 2 hours sometimes to complete dinner - some of the shows were only at 730 pm - so it didn't matter what time your dinner seating was - as it was not possible to attend those shows as the dinning took so long.  Entertainment was not of good quality - as the shows had no theme at all - just very talented folks doing song and dance numbers.  

Just not what I expected from Royal Caribbean - will try another cruise line next time.

Food and Dining

3 out of 5
took too long - however food quality was very good

Onboard Activities

3 out of 5
not enough

Entertainment

1 out of 5
shows had no theme - just very talented people singing and dancing - on 50-60 music nights in the clubs were very boring - not to many people attended - DJ did not even speak to the small crowd

Children's Programs

3 out of 5

Service and Staff

3 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

5 out of 5
good service from cabin steward\

Ship Tip

the omelet station was fabulous - lobster night was great - large lobster tails

Basseterre, St. Kitts Did not visit port

train ride
5 out of 5
took tour of island - and snorkeled
5 out of 5
tour of island
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