Not the cruise we expected

Grand Princess Cruise Review to Mexico


Contributor Level: Purser
Experience: 4-6 cruises
Review: 1
Helpful Votes: 3

Overall Rating:

2.0 out of 5
Verified Review
10 Night Mexico (San Francisco Roundtrip)
Sail Date: May 01, 2016
Ship: Grand Princess
Cabin Type: Suite
Cabin Number: D731
Traveled As: Couple
Reviewed: 1 year ago

The ship as a whole was in disrepair and the elevator lobby close to our room had a very bad smell.  The couch in our room was very broken down and not comfortable to sit.  We had to move around a lot to watch the TV.  Speaking of the TV it seemed to be mostly recorded shows other than news channels.  We liked the Love Boat shows but they played the same episode over and over each day.  With so much time out at sea more variety was in order.  The food was mostly the same each day in the Lido deck.  So much of the food was directed at the oriental passengers we had a hard time finding something we wanted to eat.  The crew members were very nice as expected and the condition of the ship is not their fault.  Carpets besides having a bad smell also were torn in many areas.  One elevator was out of service almost all the trip.  Based on the condition of this ship I will not book another cruise with them unless the ship is almost new.  We were also not happy with one of the stops in a industrial harbor.  The only thing to do if you left the ship was excursions and we don't care for them.  We stayed on the ship.  A crew officer said to request a meeting with the chief engineer because I worked in the engine room of the ships I was assigned too in the Navy.  Did not even get a not thank you note from him.  He could at least have said he was not available.  Enjoyed the art auctions, shows, and browsing in the stores without pressure to purchase.  Not all bad however our least enjoyable cruise so far.

Food and Dining

1 out of 5

Onboard Activities

5 out of 5

Entertainment

5 out of 5

Service and Staff

5 out of 5

Ship Quality

1 out of 5

Cabin / Stateroom

1 out of 5
Couch was very broken down and not comfortable to sit.

Ship Tip

Only sail on newer ships as the maintenance is poor.

1 out of 5
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