Freedom of the Seas Cruise Review to Caribbean - Eastern

Contributor Level: Purser

4-6 cruises


Helpful Votes

2 out of 5

Disappointment Anniversary Celebration

Sail Date: November 30, 2014

Reviewed: 2 years ago

Traveled As: Couple

Room Type: Balcony

I selected this cruise to celebrate our 14 yrs. anniversary only because we have not been to these ports before. The night before the ship is leaving; we got a message that the ship will not stay on the same route because of technical issue. We can’t cancel the trip without losing all of our money. We didn’t get an offer to cruise on the same ship with a different date. So, we had to take the trip. The ship was 3 ½ hours late so everything is backing up 3 hours. It was not fun waiting in the hot sun. I truly believed that the only reason that we stayed overnight in Nassau, Bahamas so RC can replace the propeller. Why can’t we do the repair in Port Canaveral and still keep the same original route? One of the schedule entertainments didn’t make it to the ship in Cozumel so it was replaced by another group. We made the best out of it but what else can we do?

Ship Quality
She is a beautiful ship and well maintained.
Food and Dining
Food was alright. We had dinner at the specialty restaurants & it was good, not great!
Service and Staff John in our stateroom was EXCELLENT. June & Artika took care of us at dinner were FANTASTIC.
The ice show was EXCELLENT.
Children's Programs
The parade for kids was awesome.
Onboard Activities
Destinations and Excursions
Since we didn't get to visit our original ports, it wasn't a good experience. We didn't take any excursions because we have done it before.
Cabin / Stateroom
The cabin was beautiful and cleaned. John, cabin attendance, did a great job keeping the cabin cleaned and took care of us wonderfully.
Port Canaveral, Florida N/A
Cococay (Cruiseline's Private Island)
The island is beautiful. RC took care of us nicely with foods & drinks. The staff was great.
Charlotte Amalie, St. Thomas
I assumed that you didn't know the ship had changed the ports.
Philipsburg, St. Maarten
I assumed that you didn't know the ship had changed the ports.

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