Explorer of the Seas Cruise Reviews - Reviews

The food in all areas was very good along with the people that provided the service. The cabin was kept neat and clean the entire voyage. Great spa and gym. Loved the steam room. The only areas that I felt were not to my likening was the pool area which was taken over by lots and lots of smokers and the casino which had the worst service of any of the multitudes of ships I have sailed on. I usually spend a lot of time in the casino during a cruise but this was so bad I stopped after a few days. Other than those two things everthing else was great.

This cruise met/exceeded all of my expectations!  Beautiful scenery/ports; great weather; great ship! We went with 2 other couples, and everyone had an amazing time. The weather was great - we were able to see whales, sea lions, seals and even a bald eagle!  Our room was great - plenty of room for an inside cabin (we had a promenade view).  Meals were great, entertainment was fun.  Always something to do!

to start with was not happy that I didn't have a asigned seat with the first and last flight ended up costing more money. When I called I don't feel like they help me very much when I called to get seat number they just gave me a phone number to call for me to do it myself, I have not ever done this so ended up costing me more money. this is the only thing that I am not happy about with your services. Alaska cruise was not for me I will never use Royal again for any cruises! 

We love watching the whales and other sea life.  The ship was dated. Some of the amenties from past cruises were not available this time.  No Anniversary special treatment  or treat given.  Menu in the dining room started out disappointing, did get better as week progressed. We enjoy the dining room usually not the buffet.

We enjoyed the entire experience. The service was excellent. Excursions were of a wide variety of interests, costs, physical excretion, interest and length. The productions both in the theater and ice  were excellent. The invited show were OK, in my opinion. Service on the ship, both in food services and stateroom were excellent.

What would I change? Going through security to board was a very, very, very long. I would change that. Not sure how but seems like we were standing in lines forever!!! It was the same experience leaving the cruise.

There was a lot of down time on this cruise.  We were looking for a stage performance after dinner which we have always gone to on other cruises, however this one did not have that.  There was not a movie theatre, most movies were shown at pool side  and it was to cold to sit out and enjoy it.  We were disappointed with the Explorer of the Seas. 

The cruise is amazing. The food, especially the dinner is very good. The services at dinner is excellent. Our waiter is very nice and considerate. The excursion to see wild whale is very impressive. We took a lots of pictures that will kept for the life.

Thanks; RoyalCarribean

Needs improvement :  getting on the ship took over 1.5 hours. Very long lines and too slow. Need more fitness clases.  Getting out of customs took too long. Need better indoor cinema options. This boat was suited for the Caribbean having the big screen in the cold elements. Previous cruise we took had indoor cinemas with movies offered twice daily.  Wished we had more time in ports and longer shore trips to see all sights. 

Favorite parts of cruise:  variety of food was good. Good mix of live entertainment. 

I enjoyed nature in Alaska.😀 Canada is very beautiful and clean. People are nice in both Alaska and Victoria, Canada. I had fun in the ship and enjoyed the embaince.

I found Alaska expensive and bargaining is almost impossible. 

Overall the cruise was great.  I thought spent to much in the smaller ports and not enough time in the larger ports.  Plenty of food and things to do.  You should never get bored.

THIS WAS OUR FIRST CRUISE. WE REALLY ENJOYED THE WHOLE EXPERIENCE. I HAVE NO RESERVATIONS ABOUT BOOKING ANOTHER CRUISE WITH ROYAL CARIBBEAN. THANK YOU VIOLET CAMERON FOR YOUR GUIDANCE.

This Seattle based trip offers a great sampling of Alaska.  We enjoyed the cable car ride up the mountain in Juneau.  King crab is a must at Tracy's, walking distance from ship.  Mendenhall Glacier was spectacular.  Skagway was fun, though obviously overloaded with jewelry stores.  Tracy Arm Fjord/Elliot Fjord was a definite highlight.  Ship captain got us to within a mile of glacier with icebergs floating all around.  Only disappointment was that we wanted to see more of Victoria BC but was unable because of long walk on pier.  No shuttles were offered as were at Juneau.

This was my third cruise and second to Alaska so I was expecting quality like I had on previous trips. My first issue was with the bed, while the room was extremely clean the bed was like sleeping on a rock and the crevice in the middle made sleeping with my husband uncomfortable. To add to that the sheets never stayed on the bed. My next complaint was the food. It was like eating in a cafeteria where there was no selection and the food was luckwarm. Also if you missed eating by 9 at night about the only thing you could get was sandwhiches which were good but I did not pay $2,000 to eat sandwhiches when I am hungry. The activities never felt Well planned or fully finished and there was not much to do other than dance or sing Karaoke which I can do at home. Over all I would not recommend Royal Caribbean to anyone.

My cruise was great.  I have wanted to go on an Alaskan cruise for 20 years!  I finally made it.  My husband and I planned the trip for our 27th year wedding anniversary.  We really enjoyed it!

Services in this cruise line is just excellent - fast and meets my expectations. Staffs are very friendly and helpful though I have encountered food that may need  improvements - overall  great!!!  and I would recommend this cruise. 

PRO - Jerime our cabin person was great!  Checked with us daily to see if there was anything he could help us with.  Every employee we talked to on board was gracious and helpful.  Our host waiter and his supervisor in the dinning room also were very helpful in assisting with meals for my grandson who has severe seafood allergies, making sure that his meal was brought separately assuring no contamination by seafood in the kitchen or transport.

CON - There was a problem with the menus getting mixed up.  Seven people at our table.  At several meals we received different menus.  At lunch one day we ordered the crab and clam chowder and were served pumpkin soup.  Nothing was said, the pumpkin soup was put in front of us and the server started to walk away.  Four of us said we had ordered the chowder not the pumpkin; the server said there is no chowder, just pumpkin and walked away. He did not say anything when we ordered the soup and afterward he disappeared.   After that we started rechecking and comparing our menus and that is when we realized similar items on our menu while at least 3 or 4 of the entrees, soups and appetizers were different.    Also, while I used the spa for at least 5 services I found the massages and facials to be overpriced as a premium treatment while they were mediocre.   The accupuncture was exceptional.   I had extra services since they did offer the 10% to 30% off.

Overall, I still rated this cruise a 5 star due to due to having thoroughly enjoyed this vacation with my family, seeing Alaska for the first time, and the helpful friendly staff you employ.  I enjoyed speaking to the staff and hearing about the Countries they call home.     Carol Waitman.

Alaska's breathtaking views coupled with the service of Royal Caribbean makes for a perfect vacation!  Explorer has wonderful amenities and activities for kids of all ages, as well as adults.  I've found with other cruise lines that activities seem to be catered for a particular type of audience or age group, but Explorer had something for everyone.  The ship is beautiful, the service we received was outstanding, and the food was excellent.   This was my first time sailing with Royal Caribbean, but it will definitely not be my last!

Cruising to Alaska on the Explorer of the seas was amazing! So many Activities to do when we were out at sea. The Shows were good, {I've seen better} The best part was the ports in Alaska. The Glaciers are breathtaking. Victoria was my least favorite.The Wi-Fi on the ship is overpriced and not that great.

The most enjoyable part of the cruise was Cruise Tracy Arm Fjord, Alaska. It got very close to the glacier and stayed there for a long time to give everyone an opportunity to view the glacier.  Other than the ship was the biggest one sailing for the Alaska destination, most facilities and services were substandard compared to other cruise liners.

Our favorite part of the cruise was the ports.  The ports were beautiful and interesting.  The ship was large with a loads of amenities.  Rooms were nice and comfortable.  Food was good, but not as great as we expected. Service was good, but not consistent in the dining room.  Almost under the impression that kitchen could not keep up.  Overall it was good, but not any better than any other cruise line.