our Alaskan Cruise experience

Cruises: 2-3 cruises

Review: 1

Helpful Votes: 45

Review summary

Very relaxing, great food and overall great service, LIDO service staff was very attentive but lacked knowledge about specific locations on the ship when we would ask for directions. Pinnacle restaurant did not meet our expectations for example we showed up an hour early due to the time change and the hostess seemed unable to tactfully and graciously accommodate us only telling us the restaurant was full yet the whole front of the it was empty and we were the only people at the podium. Service at the restaurant was sub par with the server having limited knowledge about the menu or table service finesse. Tamarind restaurant was Excellent with the staff having excellent knowledge of the menu and table service and food was superior kudos to Azani! Spa was awesome always clean and staff very accommodating. Dr Alan Nikolac was very informative answering questions and fun to talk too he is a great asset to your staff. The shopping expert who pushed Diamonds international was not very personable and was rude to us at times he always seemed rushed and bothered when we asked questions after his presentations. When we went to Diamonds International to pick up our advertised tanzanite bracelet we felt strong armed like a bunch of used car salesmen pushing us to buy a 5K bracelet when we just wanted to get the $99 one as a souvenir. The manager an Indian man came over to close us and we told him several times we didn’t want it! He finally pushed the $99 bracelet across the counter and rudely stormed off! Cabin steward was great always happy and helpful, we were in a room 10018 ,

Embarkation

Ship experiences

Food and Dining

Onboard Activities

Entertainment

Service and Staff

Ship Quality

Cabin / Stateroom

Ports of call

Victoria, British Columbia

Ketchikan, Alaska

Sitka, Alaska

Juneau, Alaska

Seattle, Washington

Disembarkation

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