Alaskan Journey

Eurodam Cruise Review to Alaska - Inside Passage

Cruises: 7+ cruises
Reviews: 4
Helpful Votes: 57

Overall rating:

2.9 out of 5
Verified Review
Eurodam

7 Night Alaskan Explorer With Glacier Bay (Seattle Roundtrip)

Sail date: June 16, 2018

Ship: Eurodam

Cabin type: Suite

Cabin number: 7042

Traveled as: Couple

Reviewed: 3 years ago

Review summary

Since this was our first visit of any kind to Alaska, we can honestly say that we enjoyed the overall experience of the ports. The only shipboard experience with Holland America that we really enjoyed was the cruise around Glacier Bay. Food quality and choices was disappointing. Several times we were erroneously charged by the main Dinning Rm. The last night when we arrived back on board from Victoria our cabin ventilation system had been shut down...it took multiple calls to guest services and 3 hours to get the problem rectified. To HAL's credit, they did say they would refund $250, we'll see.

Embarkation

5 out of 5
Quick and easy for Suite guests.

Ship experiences

Food and Dining

3 out of 5
Typical average to poor food quality on the Eurodam.

Onboard Activities

3 out of 5
The appearance of a lack of activities was only due to not reading the daily planners. Some great sessions on the ports and current areas of Alaska. The Test Kitchen activities were very educational.

Entertainment

1 out of 5

Children's Programs

1 out of 5

Service and Staff

4 out of 5
Staff were great for the most part. Service for problem inquiries could have been better.

Ship Quality

3 out of 5
Older ship, but fairly clean.

Cabin / Stateroom

3 out of 5

Ship tip

Lower your expectations.

Ports of call

Seattle, Washington

4 out of 5

Juneau, Alaska

4 out of 5

Sitka, Alaska

3 out of 5

Ketchikan, Alaska

2 out of 5
This would have been a 5 star rating, but lowered it to 2 because we didn't agree with the practice of bear "sanctuary" hand feeding the wild eagles several times a day...no wonder why they have so many bald eagles hanging around in the trees. Noticed the same practice at one of the Marinas.

Victoria, British Columbia

2 out of 5
Probably would get a higher rating if the cruise line provided free shuttles to town and was in port more than 4 hours. 6:30 pm to 11:00 on a Friday night with 4 other ships in port is not an enjoyable experience.

Disembarkation

2 out of 5
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