Enchantment of the Seas Cruise Reviews - Reviews

Food was good and plenty

** Edited 8/17/14 by Community Manager to remove incorrectly formatted text ** 

My husband and I really enjoyed our time on the boat and the Excursions that royal offered. We can not wait for our next cruise in January. We will be on the same ship because its great for a family because we will be taking the kids.

I have been on several cruises with few cruise ships, and my experiences on Royal was the least memorable. For starters, there were no facilities for ironing or washing. .a bit unusual Secondly, the bathroom size was a bit surprising, especially since I was booked into a balcony. .shudder to imagine what other accommodations were like. Thirdly, their choice of beverage for customers who declined the soda package was bismal...it was as if we were being "penalized" for not subscribing...Watered down lemonade and some semblance of ice tea??????? I was very disappointed to say the least, especially since this was a family trip as my daughters are both headed off to College. I will continue to patronize Disney and Carnival. B The best part of my cruise were the lovely family we shared our dinners with as they were simply fantastic. Oh..the crew were incredible, given ear limited resources. .God bless.

The cruise met our expectations except on two issues.1)I never received the onboard credit of $75.00 that your representative(Amanda) said she credited to my account at the time I booked the cruise.

2)Our daughters added a surprise "Classic Romance Package" to the cruise to help us celebrate our 60 th Anniversary.A small card from Royal Caribbean was left in the room with best wishes from the kids.At no time were we apprised of what the C R Package consisted of.Only by calling family from the ship before it sailed did we learn of the contents of the package.Thereafter we had to search out the framed portrait item,and never received our Breakfast In Bed on our Anniversary date.We are Diamond Members of Royal Caribbean and have also complained to them in a after cruise survey.

Also,the ATM Machines stopped working soon after leaving port.I was told they were broke and needed maintenance.They mysteriously started working as we sailed back toward Port Canaveral.I have my suspect as to why!!

RC did not communicate and inform .

The experience was absolutely wonderful----our dinner staff, Mark, Max, and Luis, were perfect.  Activities on ship for teens, children and adults were great---would sail again with Royal Carribean

The ship was almost totally booked, but you never felt crowded or felt you were not given the proper amount of attention.  Love the evening with the flags

We had a wonderful cruise experience. The activities on the ship were fun and entertaining, the food was awesome. Can't wait to how on another cruise.

I liked the trip due to fact that it started on Monday and finished on Friday.  Food and service was great!  I've been on several cruise lines but will make my future cruise choices with Royal Caribbean.  I would not recommend the soft drink card though.. at $20/day was too pricy.  We elected to do our own site seeing on Nassau as we had been on the excursions before.  

My sister and I cruised on the Enchantment of the Seas from August 1, 2014- August 4th, 2014. Overall, we had a very enjoyable time, and would not be opposed to cruising this line in the future, however, there were a few things about the trip that stood out as negative experiences for us.

I'll start off by saying that we are unashamedly spoiled by Disney Cruise Lines, so that was the standard by which our trip was judged against. With RCL, we found the main dining room entrees to be excellent, and we actually preferred them to the entrees aboard the Disney ships we had been on. However, the food in the Windjammer Cafe was not at all anything special, neither were the other food stations outside of the main dining room. Disney definitely has better buffet style food, appetizers, and desserts. 

The room was satisfactory; kept clean and tidy. Again, comparing to Disney, you couldn't leave your room for 15 minutes without having come back and it finding it re-cleaned. on the Disney line we saw our room attendant constantly, and bonded quite well with them. On RCL, we saw our room attendant twice, and whereas he did a fine job, it was not quite up to the standard we expected.

The last point I'd like to mention was our most troubling. We never had this issue in the cabin, however, at least 80% of the time, when you used the bathroom on any deck outside of your cabin, the toilets would not flush. To me that is a huge health hazard and not quite something I'm ready to tolerate, especially on a cruise ship where disease and sickness can spread so rapidly. The staff member we alerted to the problem was very apologetic and obviously understood how big of an issue it was, but it continually happened throughout the cruise.

Also, (this is to no fault of the cruise line whatsoever) the weather was cloudy and rainy off and on the entire trip, and 40mph winds kept us from being able to dock at CocoCay, which gave us an unexpected day at sea. To their credit, the staff did everything they could to add more activities and games to participate in on board, however, nothing was particularly interesting, and there wasn't a great variety to the activities. And again, we're comparing this to a day at sea on a Disney ship with so many possibilities and varieties of activities that we wanted to do, we actually had to force ourselves to spend time just relaxing by the pool instead of doing all of the activities!

Overall, we did have a fantastic time. We really felt like this cruise line focused on the "relaxing with a pina colada" in your hand more than Disney, and at the end of summer it was just what we needed :)

It was a great sort getaway. It was not as good because we couldn't port at out second stop but all in all it was good. The crew was wonderful. The food was great although we didn't like the fact that we couldn't find food after one am. Other than room service which charges for bringing it to you.

I would recommend this trip on the Enchantment of the Seas.  The staff was AWESOME!  They were so attentive to our needs.  My husband and I were on our Anniversary and the dinner overlooking the water was superb.  They go out of their way to make sure you enjoy yourself.  Definitely would go again.

Boarding was the easiest ever and we have been on over 20 cruises. Cabin was clean and tidy. Food was very good except one night and my tummy was upset the next day but nothing serious. Coco Cay was spectacular for swimming and all kinds of fun. However, the lunch line was quite long as there were 2 ships on Coco Cay that day. We chose to just have salad and fruit to avoid the long line. Actually, it felt good to eat light anyway. All in all, it was fun, relaxing and excellent service om board the ship.

We had a wonderful vacation. The staff was super nice, fun and hardworking.  I particularly enjoyed the cruise director, Mark.  He was hilarious. We enjoyed the shows also.  I had a chance to get a treatment at the spa which was on special the first day(well worth every penny).  It was so relaxing. Cocoa Cay was literally paradise.

Drinks watered down, there was a charge for almost everything, not nearly the value it was in the past.  Very short staffed, you could tell everyone was exhausted.  Lunch time, trays were not refilled, very little desert.  Ice Cream bar was terrible not open often and than it tasted more like frozen water.  This was the most I have ever paid for a cruise and probably had the least value.  Would not recommend this cruise at all.  I almost always chose RC because of the service and the value of the cruise this was certainly a big big disappointment.

This was a nice short cruise for a weekend getaway.  I was told gratuities were included in the cost of the cruise; however, I was charged $12/day for 3 days (5 people in our family).  We did not utilize the dining room on the first night; therefore, I feel that I should be given the option of how much to tip (again the amount was supposedly included in the cost).  The beverage cards are a huge plus.  Issue with this is that it is not "unlimited" as stated when purchased. Drinks from the fountain machine is every 15 minutes. If you have to wait 15 minutes before getting a refill, this is not considered "unlimited".  Staff onboard were exceptional!  All friendly and attentive.  Lots of entertainment (karaoke, games, dancing, bands, etc).  Cococay was very nice and the fact that the beverage card worked there as well was a huge plus!  Will definitely sail with Royal Caribbean again.

Great time, 1st class !!

Captain was great and walking around, 

Pools great !

People great!

Food great !   Plenty to eat, drink or just lay around the decks!!  Kids had a blast...

Bing Bong

The shows for all ages.....

I chose Royal Caribbean because I was traveling with my 84-yr.-old Mom on this cruise and thought it would be a better experience.  We had a backed up drain in our bathroom which stunk.  We weren't able to get a proper shower for 2 days while they were back & forth trying to fix it.  They said they were full and didn't have another cabin to move us to.  So that was annoying.  Anyway, our room steward, Sebastian Pereira worked really hard to clean & sanitize & make the bathroom usable.  The Windjammer restaurant and the dining room staff were outstanding.  The food was good. The guest services staff were very patient (I was not a happy camper). The entertainment, including dancers, singers and comedians were excellent.  Aside from bathroom issues, it was good experience. 

Thanks to Cruises Only for the ease and excellent customer service- who answered all our questions.  Thanks to Royal Caribbean for the awesome experience- from the captain to the towel persons- this was the greatest experience of my life and can't wait to go again

     From start to finish, this cruise was a pleasure! Room was lovely, plenty of room, and we will never cruise again WITHOUT booking a balcony room. Really enhances the experience. Food was delicious, service was impeccable. Our only regret is that we weren't on a longer cruise. Thank you for the memorable experience!

We all had a great time.  The ship was clean, the crew members were all very courteous and the entertainment was good. Coco Cay was a nice day of relaxation which we enjoyed.  There was a great variety of foods to choose from.  We enjoyed dancing under the stars on the deck.  There was always quiet places to escape to on the ship which was nice.  The kids enjoyed their rock climbing experience too.

There was a noticable difference in service on this cruise versus previous trips. I attribute it to the automatic gratuities. The insentive was not there. Dinner service was very slow. Other aspects were fine. Our interior suite was excellent, nicely sized room for 2.