Enchantment of the Seas Cruise Review to Caribbean - Bahamas

Contributor Level: Purser

7+ cruises


Helpful Vote

3 out of 5

Not my best cruise experience

Sail Date: July 21, 2014

Reviewed: 2 years ago

Traveled As: Couple

Room Type: Inside

I chose Royal Caribbean because I was traveling with my 84-yr.-old Mom on this cruise and thought it would be a better experience.  We had a backed up drain in our bathroom which stunk.  We weren't able to get a proper shower for 2 days while they were back & forth trying to fix it.  They said they were full and didn't have another cabin to move us to.  So that was annoying.  Anyway, our room steward, Sebastian Pereira worked really hard to clean & sanitize & make the bathroom usable.  The Windjammer restaurant and the dining room staff were outstanding.  The food was good. The guest services staff were very patient (I was not a happy camper). The entertainment, including dancers, singers and comedians were excellent.  Aside from bathroom issues, it was good experience. 

Ship Quality
Food and Dining
Service and Staff
Children's Programs
Onboard Activities
Destinations and Excursions
Cabin / Stateroom

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