Amazing Sights, lack luster ship

Enchantment of the Seas Cruise Review to Europe - Western Mediterranean

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 22

Overall rating:

3.7 out of 5
Verified Review
Enchantment of the Seas

7 Night Western Mediterranean (Barcelona To Rome)

Sail date: June 05, 2023

Ship: Enchantment of the Seas

Cabin type: Inside

Cabin number: 3663

Traveled as: Singles/Friends

Reviewed: 1 year ago

Review summary

Overall, you go on this cruise for the stops. The cruise ship itself was not the best. The cabin was dirty, the food was average, but the stops were unforgettable.

Embarkation

4 out of 5
Getting onto the Ship was easy and there was a lot of staff present to help

Ship experiences

Food and Dining

3 out of 5
The food overall was really bland. The dining experience was fun. Our wait staff Anak and Tina were amazing! But the food was lacking flavor.

Onboard Activities

3 out of 5
The games were fun! But there were only two pools and they were often really crowded.

Entertainment

5 out of 5
Loved the entertainment every night! I always looked forward to going to a show.

Service and Staff

4 out of 5
Anak and Tina at dinner were amazing! If I could do individual ratings they would have 5 stars! Lily was our housekeeper. We had to ask her to deep clean our room when we got there, it was not clean at all. But after that she did an amazing job. Guest services was ok. They really didn’t seem to care when we had issues on the ship.

Ship Quality

4 out of 5
Common areas were kept clean and I greatly appreciated that

Cabin / Stateroom

1 out of 5
Our room was a disaster. The sheets on the first day we got there were stained yellow. Pillow cases were stained. There was hair in the bathroom. Breadcrumbs on the floor. Drip stains on the cabinetry, and the worst part was our room wreaked of cigarette smoke!! It smelt like someone was smoking directly in our room. The bedspread was worn so thin it almost had holes. It should’ve been thrown away. Overall the room was the most disappointing area of the ship.

Ship tip

Don’t expect an amazing ship, but the stops along the way are worth it!

Ports of call

Barcelona, Spain

5 out of 5
Getting in early to spend a day in Barcelona was amazing.

Cannes, France

5 out of 5
We did an excursion with shore excursions. We visited a perfume factory, Eze, and Monaco.

Villefranche-Sur-Mer, France

5 out of 5
Villefranche was the highlight of the trip!! We did not do an excursion. We explored the town for the day and that was perfect.

Genoa, Italy

2 out of 5
Genoa was busy and lack luster. The hop on hop off tour was too crowded, it was so hard to get on. The stops were just okay.

Portofino, Italy

5 out of 5
Amazing!! No excursion needed.

Livorno (Florence & Pisa), Italy

5 out of 5
We did a small 7 person tour, and it was incredible! The shuttle took us to the city center when we actually needed to be at a different area for the excursion. They waited for us the shuttle helped us get there.

Civitavecchia (Rome), Italy

5 out of 5

Disembarkation

5 out of 5
Disembarking was easy. We did self assist and there were lots of shuttles waiting for us.
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