Enchatment of the Seas

Enchantment of the Seas Cruise Review to Caribbean - Bahamas


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Votes: 2

Overall Rating:

2.0 out of 5
Verified Review

Sail Date: October 03, 2016
Ship: Enchantment of the Seas
Cabin Type: Inside
Cabin Number: 4077
Traveled As: Large Group
Reviewed: 1 year ago

I understand mother nature calls at times.  Our cruise should have been cancelled or at least a refund offered.  Instead, during the hurricane, we were re-directed to Cozumel and then had 3 days at sea.  The port fees and excursions were refunded but that's it.  I would never book a cruise to Cozumel.  I've been there 5 times already.  I felt like I was held captive and even when we made it back to port late, we all missed our flights back home but Royal Caribbean didn't offer any concessions. Not happy this time but I will cruise again.   

Food and Dining

3 out of 5
The food was just ok. We dined at the specialty restaurants in order to get a better quality of food.

Onboard Activities

3 out of 5
The onboard activities were ok.

Entertainment

3 out of 5
I understand that the entertainment is geared for 1st time cruisers. It was just ok.

Children's Programs

3 out of 5

Service and Staff

5 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

5 out of 5
Excellent Cabin.

Ship Tip

The ship was nicely laid out and clean. The staff was very nice and I had no complaints at all. They were very accommodating and informative since we had to be redirected.

3 out of 5
1 out of 5
1 out of 5
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