Not so wonderful cruise

Enchantment of the Seas Cruise Review to Caribbean - Western

Experience: 4-6 cruises
Review: 1
Helpful Votes: 3

Overall Rating:

2 out of 5
Verified Review
5 Night Western Caribbean (Ft. Lauderdale Roundtrip)
Sail Date: November 24, 2008
Ship: Enchantment of the Seas
Cabin Type: Suite
Traveled As: Family (older children)
Reviewed: 9 years ago

When we arrived to board the Enchantment of the Seas we arrived with 6 people, 2 of which were children. The ships cards used to purchase items on the ship had to be punched to indicate they were minors. We had to board the ship, wait in another line at the Ship's customer service desk, get the cards punched, then leave the ship and go back in line to have the kids pictures taken. We were then surpised that only my 2 of the 6 cards actually worked. We had to go back during the cruise 4 times to finally get the rest of the cards activated. Very frustrating experience. The cruise itself was good, except Belize is really nothing to see. Ship's dining room and bar staff were terrific. Very friendly and accomidating.

Food and Dining

5 out of 5
Food OK but staff wonderful


3 out of 5

Service and Staff

3 out of 5
Service staff wonderful, administrative staff poor

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5
room a bit cramped for a suite but clean and comfortable
3 out of 5
much improved from two years ago
5 out of 5
best stop of them all
Don't Miss: Sloppy Joes and Hogs Breath Saloon
1 out of 5
very underdeveloped. Security an issue.

Pros: Restaurant and bar staff were great

Cons: Administrative Staff were less than desired

Recommends Enchantment of the Seas? No.

Was this review helpful? 3

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