Great Christmas

Item: Enchanted Princess
Rating: 4.2
Author: momof7grandma10

Enchanted Princess Cruise Review to Caribbean - Eastern

momof7grandma10

Contributor Level: Purser

Cruises: 4-6 cruises

Review: 1

Helpful Votes: 11

Overall rating:

4.2 out of 5

20 Night Caribbean Explorer (Ft. Lauderdale Roundtrip)

Sail date: December 08, 2023

Ship: Enchanted Princess

Cabin type: Suite

Cabin number: L212

Traveled as: Couple

Reviewed: 10 months ago

Review summary

Food was excellent. We felt a little pricey with all the add on

Embarkation

5 out of 5

We were Green line and it made for a great experience. Quick and efficient

Ship experiences

Food and Dining

5 out of 5

We found Capris to be the very best of main dining rooms. Crown grill was absolutely amazing.

The Salty Dog Grill

5 out of 5

Was nice to have decent food at the pool deck each day

Gelateria

5 out of 5

Beautiful in decoration and service

Crown Grill

5 out of 5

Amazing food and service!

Onboard Activities

3 out of 5

We felt Jayson the cruise director did the very best he could but a lot of of small things the ship chose just didn’t make sense. No music during the day on pool deck . Stupid Antman movie during pool time in bright sunshine ( could Not see the screen)

Wakeview Pool at the Aft

4 out of 5

Very enjoyable for enjoying a drink or meal

Guest Services

5 out of 5

From stepping in til leaving was perfect.

Entertainment

3 out of 5

5 stars for New Year’s Eve on pool deck !

Children's Programs

No chridren

Service and Staff

3 out of 5

This is a hard rating. Our room steward Lario was a 10 star employee! The finest by far ! Customer service was another issue. We had charges that the customer service supervisor said she would take care of and never did ! We had a complimentary meal that was promised but never received after 20 days ! Brittany customer service supervisor said she would get all issues taken care of and after 15 days Nothing was done ! Not good for a first time princess traveler

Ship Quality

4 out of 5

I wish a laundromat had been on lido deck . It was at the opposite end and one deck down. Also Almalfi dining was difficult to get to from our stateroom. Everything was very clean

Cabin / Stateroom

5 out of 5

Great room . Mini suite. Balcony is very very small! Not a lot of plug ins or usb ports

Ship tip

Bring a night light , bring medical needs such as a thermometer, medical sickness medicine and motion sickness medicine. Bring metal hooks and Do not over pack .

Thumbs up

Ports of call

Ft. Lauderdale (Port Everglades), Florida

4 out of 5

Not this time

Thumbs Up 0

Princess Cays (Cruise Line Private Island) Did not visit port

Rough waters

Thumbs Up 0

Charlotte Amalie, St. Thomas

4 out of 5

It was pretty and clean. No excursions

Thumbs Up 0

Roseau, Dominica

3 out of 5

Unsafe . No taxis has stated in excursions. Talk to people who had been pickpocketed. Witnessed a motorcycle hit a lady and kill her and then was robbed by two other people we had that point decided to go back to the ship.

Thumbs Up 0

Castries, St. Lucia

5 out of 5

Beautiful and clean . Nice people

Thumbs Up 0

Fort-De-France, Martinique

5 out of 5

Gorgeous we look forward to going back

Thumbs Up 0

St. John's, Antigua

5 out of 5

Beautiful beaches

Thumbs Up 0

Philipsburg, St. Maarten

5 out of 5

Beautiful beaches

Thumbs Up 0

Basseterre, St. Kitts

5 out of 5

Gorgeous country side snd people

Thumbs Up 0

Tortola, British Virgin Islands

4 out of 5

It was disappointing due to Christmas parade was cancelled. Cancelled excursion

Thumbs Up 0

Disembarkation

3 out of 5

Several things left out of our instructions for disembarking. I was unaware if you are paying for the service of transfer to airport and not flying out the same day that they just leave your luggage at the port !!!

Traveler Photos

7 Comments

Ladyjunecliff 10 months ago

Thanks for your detailed review. Sorry they didn’t resolve your issue. We like Princess too. What an itinerary you had!

Thumbs Up 1

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willwork4cruz 10 months ago

Sorry you had to go down one deck to use the laundry. Aren’t you glad there was one though, unlike most lines. Did you expect the transfer bus to hold your luggage and deliver it the next day when you were flying out? Did you go back to the front desk and ask why they didn’t make the adjustments you expected? Just like anywhere else, sometimes things don’t happen and you need to follow up.

Thumbs Up 0

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javawoody 10 months ago

Thanks for the review

Thumbs Up 0

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cruising2004 10 months ago

Glad you had a wonderful time! Thank you for your detailed review.

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karlgrgurich 10 months ago

Yup. Always bring own medical supplies! I’ve never needed hooks tho. I find lots of storage spots on Princess ships. Sorry your billing issues didn’t get resolved tho. That’s upsetting

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Gwbigdog 10 months ago

Thanks for sharing

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Niavlys 10 months ago

Tks for sharing your view and tips..

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