Emerald Princess Cruise Reviews - Reviews

The cruise was excellent. Staff, facilities, all top notch. The food was the best we've had on any cruise. The cuisine was varied, and each item was very good, including the buffet where typically, the food starts tasting the same. A truly enjoyable cruise from beginning to end.

Princess is trying to make up for the revenue loss of the pandemic on the backs of its passengers. Service is down, food quality is down, and the overall experience has been drastically reduced from our previous 39 cruises with Princess.

Again we could not say how impressed we were with the staff in the Michelangelo dining room. Reservations were easily made and service was exceptional.

It was generally positive, several highlights and a few down moments. I accomplished many things I had wanted to see and do. Nothing went seriously wrong, crew were fantastic and the experience was very memorable.

I can't say enough good things about this cruise. It was absolutely amazing in every way from food, drinks, entertainment, port of calls. The new canal locks were fabulous and the commentary through the locks was entertaining, enlightening and educational. Bravo Princess for an amazing time!

Too many add on charges and it would be best if everything was included. The add on charges for drink and tips gets confusing. Just charge what you need to be profitable and give the traveller drinks and tips included.

Need more activities for at sea days for seniors and singles. Since we couldn’t stop at Nicaragua as scheduled it made one more at sea day.

Despite staff shortages, the service was exceptional & pretty much the highlight of the cruise. Upon initial booking, we reserved a cabin on the Aloha deck, port side at the front as we didn't want to be near the elevators for more quiet. Our cabin had been changed to Baha deck, mid-ship, ocean view about 24 hours after making final payment for no apparant reason. Cheap Cruises had no idea why & referred us to Princess. First they said the cabin was not available (but it was available weeks before when we booked it?????), then they said it was an upgrade because it had a balcony (so did the initial cabin). After 45 minutes on the phone with a Princess representative who had to check with a supervisor, we were moved back up to the Aloha deck, port side at the rear of the ship. As the balcony was on an angle, it was actually better than the initial cabin, but this experience definitely started the cruise off on the wrong foot! We've cruised with Princess multiple times (as well as other cruise lines) but it's been a while. It was notable that we seemed to be nickled & dimed to death for many things that were included in the past. *Internet package was $75 more when purchased on the ship than if purchased in advance of cruise (unwelcome surprise!). Water bottles that were freely dispensed while exiting the ship for shore excursions are now being sold. Medallion app did not work with dinner reservations. Made reservations on the app about 2 months prior to the cruise, only to find several weeks later that they had been changed. Revised the reservations on the app, at which point could not always get time or dining room of choice. When we arrived on the ship those reservations had been cancelled. Many of our fellow passengers had similar experiences. Food quantity was substantial, be we remembered the quality as being better. Had to plan on getting to a show or activity 30-40 minutes prior in order to get seating as the spaces filled up quickly. Was this this worst cruise we'd ever been on, absolutely not, but can't say it was the best either. Would't say we'd never cruise again, but it's time to put that concept on a hiatus!

Glad I went to experience the new canal.one of the wonders of the wy

We loved going through the Panama Canal. It was a beautiful, tranquil day. One checked off the bucket list!

Our party on this trip was a party of six, most over 68. Overall, very happy with this cruise. One of the port stops was cancelled, so this placed us a few more days for sea days. We all wished they would have added an additional stop, maybe like Acapulco. It is an older Princess ship, but we were happy with most of everything.

I loved the Zumba class, the walking trail, the club class, our cabin. The International Cafe, the nightly shows, the excursions. All the guides were excellent!!

I loved the cruise but was dissapointed in the shows. Our dining room staff was wonderful and the food was also. The ship is beautiful and I love Princess. The whole staff and crew was wonderful and very friendly. The party out by the pool was the best part of the cruise. Loved that and that band was good.

It was a fun, comfortable and relaxing cruise. I think is was also very romantic! Thanks to all the staff!!

We love Atlantic crossings, because they are a great combination of tour days with lots of sightseeing, and then you get to relax on sea days. Traveling from east to west is easier on your body, as you're frequently turning the clocks back and getting several extra hours of sleep. It was a very fun and satisfying experience.

This cruise was excellent. there were a few problems but considering the past few years that is reasonable. In time things will get back to as good as it was before Covid

Tenders packed to brim, complete chaos whilst waiting to get on Tenders. Medallion APP a waste of time Customer Service a waste of time Ended up being sick for 4 days once offloading myself from the ship. I’m assuming it was the under cooked scallops. So many nice ships out there, stay away from this one.

This was a "goal" cruise. Loved the itinerary. The ports of call were great places to visit, I just wish I had had more time at some of them.

Enjoyed most of the ports of call. Shore excursions were fun and informative. Entertainment on this cruise was not up to “Princess par”! Food on this cruise was lacking in quality and taste.

It's a GREAT cruise, our 2nd time. Definitely my favorite cruise. The Show quality and food quality has definitely gone down hill BUT it has in the states too, Just our times, so I think they did well with what they have available. /there is room fr improvements. Our Room Steward was Great, as was our wait staff at e very table we had. Especially service we received from Michael the Head Guy at the door and Manny the Head white coat guy at our table. Our waiters and assistants were good also, but these showed ABOVE and BEYOND service at all times. Red our morning waiter and his assistant were very good too.