Diamond Princess Cruise Reviews - Reviews

Overall, this itinerary was great but could have used some sea days in between the last stretch of port days. Things got a little busy toward the end of the trip but it was still enjoyable. While the Diamond Princess is an older ship, she has a lot of charm and great service. The OceanNow delivery was great, with only a few minor hiccups.

Overall great experience. The people are really what make or break a cruise for me and everyone was good overall. Some logistical improvements would improve the experience.

Great cruise. Even though the ship is not new, it is very clean and appealing.

The cruise was too long with too many sea days. The ports were not exciting at all. Could have stayed overnight in Taipei and Hong Kong, and skip the port in Toba and the first two ports in Vietnam. Will not choose this ship at all in future.

There were a few ports not worth visiting because of limited points of interests. Restaurant service staff need a lot of training or retraining. some updates needed for the ship

We were overall disappointed because we missed two ports, the sail they the straits, and lost money $100) when we bought tickets from the Tokushima city festival before, festival excursions were offered. Also disappointed in the amount of the future cruise credit (25% off the fare only), believe a 40% credit is more in line with what we missed.

If you are choosing this cruise, consider some important items: It is really hot and humid during this time in Japan and in all the stops of the cruise. We were lucky not to have rainy days during our cruise, but this might be a possibility during these dates. Although you are going to be in the cities during the festivals, the cruise excursions do not have any options to really enjoy them. If this is an important item for you, please make independent arrangements. Although there were some excellent cruise excursions, they are not all the shore excursions available through other sources. Half of the passengers are from Asia and the cruise caters to its Japanese clients.

Dining and cabin staff is amazing. Others always tired, overworked and in a bad mood, like guest services. Shows need to be updated, juggler borders in sexual harassment, Japanese cultural shows were missed. Ship needs updating, and food lacks quality. Ports are awesome but disembarking is terrible. A very 70’s experience. Doing this through United was also terrible, no help or follow up at all.

Everything was good but we would have appreciated knowing beforehand that the itinerary changed from Russia to Korea. It was a disappointment because we booked the cruise hoping to see the Russian far East island.

It was a great long trip, but it was so worth the investment. Disappointed that the weather and the sea condition did not allow us to get to Mauii and Saipan. Japan was so incredibly beautiful to look at from the ocean. The staff members were excellent. I wish we coukd do this again. We used this travel to move back to Japan. The staff communicated with us very well about our special situation of how my wife was entering Japan on the Spouse Visa. The Kobe custum office already knew anout us and treated us well and quickly.

Everything was good except the onboard wifi system. It was poor in every way. The reservations for dinner were not what we wanted and could not be changed. We never got to go to the International Dining Room. The wifi system really sucked.

Yes, no game I was out in three seconds, so Sophie nicknamed me three second Kevin. I was greeted 100 times a day by that name my other guests. The Mariage game also made us famous, people called US the pantry couple. I think on the last night you should recognize a couple guests that became famous on the cruise and give them recognition. All the shows and gameS were great, except for the comedian. He did not engage us at all, simply stood up there, telling a story. The pizza, tacos, and ice cream we’re good, the sushi place was awful. The chef was very demeaning to his employees, and when he got mad he threw pieces of paper. Plus, he left the counter with his gloves on and dug through a cabinet and went right back and use the same gloves to touch raw food, it was disgusting. We were there 30 minutes and I still did not have my sake a guy took my order and went and stood out in the hallway talking to girls for 15 or 20 minutes instead of getting me my drink the chef causes a hostile working environment. My wife spoke to the employees in Tagalog , they also said the same thing they hate how they are treated We ate at the Buffay a few times and didn’t enjoy it like we did on all our other cruises.

Excellent crew. Very relaxing trip. Great food. Unfortunate weather.

As part as making reservations with Armed Forces Travel, we were told that we would receive $25 onboard credit per room. The other members of our group received theirs, but we did not. Princess told us we needed to contact Armed Forces Travel. Upon returning, I did so and was placed on hold as the AFT representative contacted Princess. After almost two hours on the phone, was told they need to research this further and would get back to me in 24-48 hours. It's been over a week and have not heard anything.

it was relaxing and enjoyable cruise we enjoyed the food, staff and weather.

The ports on this cruise were a bit different from the usual Mexican cruises and as such they should be very popular for the frequent cruisers.

Would recommend this cruise for those who would like to see Hawaii but also like the relaxing time at sea.

Very enjoyable cruise with the exception of the first and last day. Would I sail Princess again probably but definitely not our of San Diego. If you like relaxing days at sea this is the cruise for you.

HORRIBLE, worst every. If this was our first cruise it would be our last. Norwegian cruise line is starting to look better and better for future cruises. I see the over all rating is a 2.1 which I believe is misleading as I see it includes the excursions and not just the ship related points, embarking, service on board and disembarking.

This was a great itinerary with good balance of sea days with port days. It’s our first cruise since COVID. Our experience was different than cruising preCOVID and was still an excellent experience! Cruise lines are experience the same challenges with labor shortages as land based service companies. Princess did a nice job adjusting for this and not decreasing the overall experience.