disappointed greatly with some aspects of the cruise

Item: Crown Princess
Rating: 3.3
Author: klewispt

Crown Princess Cruise Review to Alaska - Inside Passage

klewispt

Contributor Level: Purser

Cruises: 4-6 cruises

Review: 1

Helpful Votes: 18

Overall rating:

3.3 out of 5

Verified Review

7 Night Inside Passage With Glacier Bay National Park (Seattle Roundtrip)

Sail date: July 02, 2022

Ship: Crown Princess

Cabin type: Balcony

Cabin number: C503

Traveled as: Singles/Friends

Reviewed: 2 years ago

Review summary

the scenery was beautiful and my cabin was nice except for the mattress issue - I have a back problem and could not sleep on those beds; hidden charges for restaurants was a negative; then finally I caught COVID on the cruise - got sick the last day and travel home was miserable; I tested positive at the ER when I got home

Embarkation

3 out of 5

It was okay but the young man helping required assistance to help me board

Ship experiences

Food and Dining

2 out of 5

food was okay but especially disappointed in the restaurant food - ate there 3 times

Onboard Activities

3 out of 5

nice fitness center and music was good

Entertainment

3 out of 5

show was good and violinists were exceptional

Children's Programs

no kids with me

Service and Staff

4 out of 5

my room steward was very good I was supposed to have a firm mattress but it was way to soft so I ended up sleeping on a plywood sheet with a few blankets

Ship Quality

3 out of 5

areas seemed clean but I did catch Covid on the cruise

Cabin / Stateroom

4 out of 5

cabin was nice but my bed was way too soft - I had asked in advance for a firm mattress and had to sleep on a piece of plywood

Ship tip

watch out for hidden costs like restaurants - they look you in the eye and say no charge then charge you when you eat there

Thumbs up

Ports of call

Seattle, Washington

4 out of 5

Juneau, Alaska

3 out of 5

Skagway, Alaska

4 out of 5

Cruise Glacier Bay

4 out of 5

Icy Strait Point (Hoonah), Alaska

3 out of 5

Victoria, British Columbia

3 out of 5

Disembarkation

3 out of 5

seemed rushed to leave the ship

8 Comments

Gwbigdog 2 years ago

Thanks for sharing your cruise with us.

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AndrewHill 2 years ago

Seems like a lot of people (my wife and I included) coming back from a Alaska cruise with COVID. As for restaurant charges I'm not sure how it's possible to eat at a specialty dining restaurant on a Princess ship and not know there is an upcharge.

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willwork4cruz 2 years ago

Hope you feel better soon. Yes Princess beds are soft. Most people love them but if you have a certain kind of back problem, you need a firm mattress. Not sure how you can request or they can provide a firm one.

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javawoody 2 years ago

The cruise lines are very up front about charges, you need to do your research

Thumbs Up 1

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Gwbigdog 2 years ago

Your travel agent should have explained the charges also they are listed in all cruise ship Info. Hope you feel better.

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AuntPinkie 2 years ago

Sorry this cruise didn’t meet your expectations.

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WhippetMum 2 years ago

Thanks for your feedback. COVID is everywhere unfortunately

Thumbs Up 1

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CruzeFan 2 years ago

Thanks for the review. Hopefully you enjoyed Alaska although you didn’t give any details on the ports. Covid is on almost every ship now, with many reporting they tested positive after returning

Thumbs Up 1

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Other reviews of this sailing

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Was ok. Got Covid!