Mishandled Alaskan Cruise

Crown Princess Cruise Review to Alaska - Inside Passage

Cruises: 7+ cruises
Review: 1
Helpful Votes: 23

Overall rating:

4.1 out of 5
Verified Review
Crown Princess

7 Night Inside Passage With Glacier Bay National Park (Seattle Roundtrip)

Sail date: June 04, 2022

Ship: Crown Princess

Cabin type: Inside

Cabin number: L240

Traveled as: Family (older children)

Reviewed: 2 years ago

Review summary

Very disappointed, missed ports, late arrivals due to engine issues. The cruise I ended up on was not the cruise I had signed up for.

Embarkation

1 out of 5
Long lines, confusion. Everyone had completed the pre cruise information but it still took at least 20-30 mins to check in each guest.

Ship experiences

Food and Dining

5 out of 5
The food was excellent, the staff was super friendly and liked interacting with guests.

Onboard Activities

3 out of 5
Many of the activities centered art buying stuff onboard such as art auctions, jewelry sales etc. There was a naturalist who gave presentations who was good but her talks were always short, only 30 mind

Entertainment

5 out of 5
The stage shows were excellent. I would have liked to see more of their performances around the ship, such as the singers in the lounges

Service and Staff

5 out of 5
Staff were great! There were issues with the ship’s engines which significantly altered our itinerary but the staff handled all the complaints and concerns professionally

Ship Quality

2 out of 5
The ship was clean and well laid out

Cabin / Stateroom

5 out of 5
I’ve been on several cruises and think the state room on this ship was the best inside room I’ve had. The beds were comfortable and the layout used the space well so it didn’t feel cramped

Ship tip

Don’t do it

Ports of call

Seattle, Washington

3 out of 5

Juneau, Alaska

5 out of 5

Skagway, Alaska

2 out of 5

Cruise Glacier Bay

5 out of 5

Disembarkation

5 out of 5
Went smoothly. Got to the airport with plenty of time before our flight.
Was this review helpful? 23

7 Comments

Gwbigdog    2 years ago

Thanks for sharing your cruise with us.

Muffykins123    2 years ago

Thank you for your share. We are scheduled on Crown Princess for Jan 2023 15 day Hawaii. After listening to everyone on the last 2 cruise in Alaska we decided to still go on Princess but changed to Diamond Princess 16 day out of San Diego.

AuntPinkie    2 years ago

Appreciate your feedback. Sorry this cruise didn’t meet your expectations.

Gwbigdog    2 years ago

Thanks for sharing

CruzeFan    2 years ago

They need to cancel cruises on this ship until it is repaired or move it to 3-4 night cruises to the Bahamas where cruising speed is not an issue.

javawoody    2 years ago

Appreciate the review

RoyalCruzer    2 years ago

The sad thing is, is that they have known about their propulsion issues for a whe and continue to deploy these ships. Bad company leaders, bad ship, bad product. Sorry for your crap experience.

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