Good holiday but could be better

Crown Princess Cruise Review to Europe - Mediterranean

Cruises: 7+ cruises
Review: 1
Helpful Votes: 8

Overall rating:

3.4 out of 5
Crown Princess

21 Night Mediterranean Collection (Barcelona Roundtrip)

Sail date: August 04, 2018

Ship: Crown Princess

Cabin type: Balcony

Traveled as: Couple

Reviewed: 6 years ago

Review summary

This ship is showing signs of its age but i would overlook this if I felt the staff were always trying there best to help. Unfortunately on some occasions this was not the case with staff in all departments appearing to do just enough. Generally great food let down on a couple of times and a very good, if packed, itinerary.

Embarkation

4 out of 5

Ship experiences

Food and Dining

4 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

2 out of 5
i was very surprised that some of the staff were only prepared to do the minimum required rather than go the extra mile to give an outstanding holiday experience. This is the first time we have experienced anything other than 1st class service on 10 cruises with 3 other cruise lines.

Ship Quality

4 out of 5

Cabin / Stateroom

3 out of 5

Ports of call

Barcelona, Spain

4 out of 5

Gibraltar (U.K.)

3 out of 5

Marseille (Provence), France

3 out of 5

Genoa, Italy

5 out of 5

Livorno (Florence & Pisa), Italy

4 out of 5

Civitavecchia (Rome), Italy

4 out of 5

Disembarkation

4 out of 5
Was this review helpful? 8

5 Comments

Gwbigdog    2 years ago

Thanks for sharing your cruise.

Gwbigdog    2 years ago

graham123    6 years ago

buckyboy    6 years ago

We were on the Crown last summer and the staff were lovely.

travisbak    6 years ago

Ship looking bad and they just did a refurbishment back in April of the whole ship. What is some of the stuff looking bad as I was on her at the end of January and we noticed carpet was getting bad and just needed some paint. So maybe they just did some of the medallion addition and changed some restaurants during that time in dry dock

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