Costa Mediterranea Cruise Review to Caribbean - Eastern

Contributor Level: Purser

7+ cruises


Helpful Votes

3 out of 5

mixed review

Sail Date: December 11, 2014

Reviewed: 2 years ago

Traveled As: Couple

Room Type: Balcony

we were happy with our balcony upgrade.Room service was excellent William met all our needs . Meals were good restaurant service excellent a bit slow at times.Buffets were ok but too regimented at times.     no ice tea and icecream machine was closed at 4:oo .Snacks were ok.Shows were good , average when compared to other cruises.Excursions were over priced and did not follow the itinerary.One was cancelled and the other missed the whale musiuminin Samata. We quit using them.Ship activities on sea days were too commercial and not entertaining.                                                                                                                                                                                                     for example MSC has lectures on the history and what to see in ports, also science and art lectures. Costa should provide more us tv stations.   costa needs to appeal more to us passengers who travel the carribean.Staff was more in tune by end of cruise learning on the job?  Ship should inform passendgers about exit options at ports.We had limited mobility and were not informed about the easy on-off A ramp! Finally when we disembarked in Miami there was no porter service and it took us 3hrs to get off, not a good way to remember a cruise.

Ship Quality
excellent design and easy to maneuver
Food and Dining
Cabin / Stateroom
promote William! excellent people skills
Service and Staff
desk staff poor in communications in english and information.
not up to MSC Shows
Onboard Activities
all for selling , need more intellectual activities
Destinations and Excursions
should not cancel an excursion when" too few" sign up. Staff need to take excursions
Miami, Florida
3 hr debarkation not acceptable, Inadequate staff
Nassau, Bahamas
nassau taxi service was a total mess!
Samana, Dominican Republic
poorly developed region, beaches terrible
Road Town, Tortola, B.V.I. raining
St. John's, Antigua
Well run shopping limited,good tours and taxi service
Pointe-A-Pitre, Guadeloupe
no excursions and very poor taxi service. Need to emulate Martinque
Philipsburg, St. Maarten
same old same old
Freeport, Grand Bahama Island
missed our scheduled excursion and closed down tours by11:00am


Ship failed to provide enough information about excursion changes, as well as port debarkations.

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