Disappointed

Costa Deliziosa Cruise Review to Europe - Eastern Mediterranean

Cruises: 7+ cruises
Review: 1
Helpful Votes: 11

Overall rating:

1 out of 5
Verified Review
Costa Deliziosa

7 Night Eastern Mediterranean (Venice Roundtrip)

Sail date: October 07, 2018

Ship: Costa Deliziosa

Cabin type: Balcony

Cabin number: 8258

Traveled as: Singles/Friends

Reviewed: 6 years ago

Review summary

I really disappointed that the shore excursion in Dubrovnik Tour what I pre-applied and paid. (Order Number : 744651, for 3 people) The guide didn't show up on that date and time. I already claimed via phone about this but they never answered to me. They said they would answer to me after check local travel agent, but they never got back to me about the result. I mentioned them for refund. This experience makes me that I will be never on board Coasta again. And overall service also worst among my cruise experience tens of times.

Embarkation

1 out of 5

Ship experiences

Food and Dining

1 out of 5

Onboard Activities

1 out of 5

Entertainment

1 out of 5

Children's Programs

1 out of 5

Service and Staff

1 out of 5

Ship Quality

1 out of 5

Cabin / Stateroom

1 out of 5

Ports of call

Venice, Italy

1 out of 5

Bari, Italy

1 out of 5

Corfu, Greece

1 out of 5

Santorini, Greece

1 out of 5

Piraeus (Athens), Greece

1 out of 5

Dubrovnik, Croatia

1 out of 5

Disembarkation

1 out of 5
Was this review helpful? 11

2 Comments

petersen    6 years ago

Been with Costa on 3 Cruises, small mix ups can happen, but notting in general to complain about, next Costa Cruise in June 2019. On last Cruise one excursion was called off, no payment taken, you reserve excuritons but no advance payment.

rgbenning    6 years ago

Disappointing to say the least. Costa would never be my first choice.