Costa Dont Care

Costa Deliziosa Cruise Review to Europe - Eastern Mediterranean

Cruises: 7+ cruises
Review: 1
Helpful Votes: 23

Overall rating:

2.2 out of 5
Costa Deliziosa

7 Night Adriatic & Greece (Venice Roundtrip)

Sail date: September 03, 2017

Ship: Costa Deliziosa

Cabin type: Balcony

Cabin number: 8325

Traveled as: Singles/Friends

Reviewed: 4 years ago

Review summary

Obvious by comments on this page that Costa don't care, I had unfortunately booked 2 cruises on the same ship the Deliziosa , one I went on in September and the other booked for December 1st, the only saving grace was I was eating in Costa Club as a Diamond level passenger as service and entertainment was very poor. Imagine when I boarded for my December cruise to be told I could not have the Costa Club dining and I was to eat at 9.30, I asked to speak to a manager, was refused and eventually met up with 2 girls one a supposed superviser both verbally assaulted me wanting me to sign a piece of paper saying I would not be claiming a refund, I went to leave the ship got blocked by 3 security men, but eventually got off the ship collected my case and returned home, without signing my rights away. Surprise, surprise Costa have not responded to my e mail so beware don't book with Costa their benefits to keep you loyal are non existant.

Embarkation

1 out of 5
Meant to be a loyal Diamond level passenger, I didn't get treated like it.

Ship experiences

Food and Dining

2 out of 5
OK as I ate in Costa Club

Bar Vanilla & Lounge Vanilla

1 out of 5

Trio playing were poor passengers didn't tend to use this bar as music didn't suit the dancers

Onboard Activities

1 out of 5
lack of sun loungers, bar on higher deck didn't open and you had to go down 2 decks to get a drink

Entertainment

1 out of 5
very mediocre no latin music for the dancers

Children's Programs

no children

Service and Staff

1 out of 5
Obvious by comments on this page that Costa don't care, I had unfortunately booked 2 cruises on the same ship the Deliziosa , one I went on in September and the other booked for December 1st, the only saving grace was I was eating in Costa Club as a Diamond level passenger as service and entertainment was very poor. Imagine when I boarded for my December cruise to be told I could not have the Costa Club dining and I was to eat at 9.30, I asked to speak to a manager, was refused and eventually met up with 2 girls one a supposed superviser both verbally assaulted me wanting me to sign a piece of paper saying I would not be claiming a refund, I went to leave the ship got blocked by 3 security men, but eventually got off the ship collected my case and returned home, without signing my rights away. Surprise, surprise Costa have not responded to my e mail so beware don't book with Costa their benefits to keep you loyal are non existant.

Ship Quality

1 out of 5
glasses not cleared ashtrays not emptied

Cabin / Stateroom

3 out of 5
ok towels rather threadbare along with complimentary dressing gown which never fits, didn't think I was that big!

Ship tip

Don't book it

Ports of call

Venice, Italy

5 out of 5
interesting port, I love Venice

Bari, Italy

1 out of 5
Dreary, uninteresting poor shops

Corfu, Greece

4 out of 5
Interesting

Santorini, Greece

2 out of 5
Queues for cable cars horrific 3 ships arrived at pretty much the same time queues very long

Mykonos, Greece

5 out of 5
loved it a perfect place for a holiday 1 day not enough

Dubrovnik, Croatia

3 out of 5
Too much Game of Thrones and didn't help that it was raining

Disembarkation

2 out of 5
They can't wait to see you off.
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