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Celebrity Summit Cruise Review to Bermuda
10 Night Bermuda & Charleston (Cape Liberty Roundtrip)
Sail date: May 25, 2023
Ship: Celebrity Summit
Cabin number: 3140
Traveled as: Family (older children)
Reviewed: 1 year ago
Review summary
Metropolitan Restaurant, Casino At the last minute CC emails a different embark time. Does not adhere to that new time. All itineraries called for 2:00 arrival and departure for Charleston. I was given a new time of 4:30 for immigration. I had bought three tickets for Boone Hall. There last tour was 4:00. They closed at 5:00. I went to Guest Relations and CC employee told me the earliest anyone could disembark was 2:50. When Captain announced the ship had cleared, We went to 1 Midship. I was ordered to go to Deck 3. I refused. The next day we were informed to be back at 12:30. It was hardly worth docking in Charleston at all. We were never able to get a lounge by the pool or in the Solarium. We tried as early as nine. None of the hot tubs worked. I was disappointed by Tuscan Grille. Not a quality restaurant. The shows were amateurish. Disembarking was a nightmare. I had previously requested wheelchair assistance while walking off with luggage. I went to Guest Relations previously and they informed me to go to the Martini Bar at 8:40 and they would list names and take people off in order of names. We were there for a half hour and the employee told he wasn't taking names and people would have assistance in the order of luggage tag numbers. I saw him taking individual numbers and when questioned he ran away until I shouted that I was not used to be rudely dismissed. Finally a wheelchair arrived an hour after I was told to report. This is not the treatment I expected from Celebrity.Embarkation
Ship experiences
Food and Dining
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Ship Quality
Cabin / Stateroom
Ports of call
Cape Liberty (Bayonne), New Jersey
Martha's Vineyard, Massachusetts Did not visit port