Don’t waste your money booking a cruise on this Ship

Item: Celebrity Summit
Rating: 3.5
Author: crispyon1

Celebrity Summit Cruise Review

crispyon1

Contributor Level: Third Mate

81 Days Till Next Cruise

Cruises: 7+ cruises

Reviews: 6

Helpful Votes: 100

Overall rating:

3.5 out of 5

10 Night Bermuda & Charleston (Cape Liberty Roundtrip)

Sail date: May 25, 2023

Ship: Celebrity Summit

Cabin type: Oceanview

Cabin number: 2158

Traveled as: Couple

Reviewed: 7 months ago

Review summary

All of the ports of call were excellent except for Martha’s Vineyard. We weren’t able to go there because of bad weather but overall the ports we did go to were great. I only wish the service on board was better. I don’t recommend going on this ship.

Embarkation

5 out of 5

Ship experiences

Food and Dining

2 out of 5

I was given a bottle of wine from guest services that was supposed to be served to me with dinner. On the second night the sommelier presented the bottle of wine to me at dinner and then he took the bottle back to open it and after 15 minutes passed he returned to me to pour my wine and to my surprise he came back with a totally different bottle of wine than the one that he originally presented to me. When I asked him what happened to my bottle of wine he said he didn’t know what happened to it. He said that it was probably given to another table. I told him that this was unacceptable and I left the dining room and never returned. I noted all of this in the final survey to Celebrity but they never got back to me.. Don’i will never cbook a cruise on this ship again. Extremely poor customer service

Onboard Activities

3 out of 5

Entertainment

2 out of 5

Service and Staff

1 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

4 out of 5